Accredited Office Admin, Secretarial and PA Training (Updated Version) |
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Introduction to Admin Support Assistant |
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00:17:00 |
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Introduction to Personal Assistant |
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00:19:00 |
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Introduction to Office Administration |
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00:15:00 |
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Skills of an Effective Administrator |
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00:17:00 |
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Introduction to Reception and Receptionist |
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00:26:00 |
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Business Telephone Skills |
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00:20:00 |
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Representing Your Boss and Company |
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00:36:00 |
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Business Etiquette |
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00:20:00 |
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Mail Services and Shipping |
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00:28:00 |
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Travel Arrangements |
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00:25:00 |
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Organising Meeting and Conferences |
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00:29:00 |
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Diary Management and Note taking |
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00:25:00 |
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Time Management |
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00:35:00 |
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Record Keeping and Filing Systems |
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00:28:00 |
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Business Writing Skills |
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00:41:00 |
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Organisational Skills |
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00:26:00 |
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Communication Skills |
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00:27:00 |
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Customer Service |
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00:17:00 |
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Effective Planning and Scheduling |
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00:52:00 |
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Invoicing/Petty Cash |
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00:28:00 |
Accredited Office Admin, Secretarial and PA Training (Old Version) |
Admin Support |
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Module One – Getting Started |
FREE |
00:30:00 |
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Module Two – Getting Organized (I) |
FREE |
01:00:00 |
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Module Three – Getting Organized (II) |
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01:00:00 |
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Module Four – Managing Time |
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01:00:00 |
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Module Five – Getting It All Done On Time |
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01:00:00 |
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Module Six – Special Tasks |
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01:00:00 |
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Module Seven – Verbal Communication Skills |
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01:00:00 |
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Module Eight – Non-Verbal Communication Skills |
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01:00:00 |
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Module Nine – Empowering Yourself |
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01:00:00 |
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Module Ten – The Team of Two |
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01:00:00 |
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Module Eleven – Taking Care of Yourself |
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01:00:00 |
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Module Twelve – Wrapping Up |
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00:30:00 |
Administrative Management |
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Module One – Getting Started |
FREE |
01:00:00 |
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Module Two – Why Your Office Needs Administrative Procedures |
FREE |
01:00:00 |
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Module Three – Gathering the Right Tools |
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01:00:00 |
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Module Four – Identifying Procedures to Include |
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01:00:00 |
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Module Five – Top Five Procedures to Record |
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01:00:00 |
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Module Six – What to Include in Your Binder (I) |
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01:00:00 |
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Module Seven – What to Include in Your Binder (II) |
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01:00:00 |
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Module Eight – Organizing Your Binder |
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01:00:00 |
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Module Nine – What Not to Include in the Procedure Guide |
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01:00:00 |
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Module Ten – Share Office Procedure Guide |
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01:00:00 |
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Module Eleven – Successfully Executing the Guide |
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01:00:00 |
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Module Twelve – Wrapping Up |
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01:00:00 |
Organisational Skills |
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Module One – Getting Started |
FREE |
00:30:00 |
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Module Two – Remove the Clutter |
FREE |
01:00:00 |
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Module Three – Prioritize |
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01:00:00 |
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Module Four – Scheduling Your Time |
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01:00:00 |
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Module Five – To Do Lists |
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01:00:00 |
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Module Six – Paper and Paperless Storage |
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01:00:00 |
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Module Seven – Organization in Your Work Area |
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01:00:00 |
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Module Eight – Tools to Fight Procrastination |
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01:00:00 |
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Module Nine – Organizing Your Inbox |
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01:00:00 |
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Module Ten – Avoid the Causes of Disorganization |
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01:00:00 |
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Module Eleven – Discipline is the Key to Stay Organized |
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01:00:00 |
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Module Twelve – Wrapping Up |
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00:30:00 |
Personal Assistant |
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Module One – Getting Started |
FREE |
00:30:00 |
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Module Two – Working with Your Manager |
FREE |
01:00:00 |
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Module Three – Administrative Soft Skills |
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01:00:00 |
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Module Four – Effective Time Management |
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01:00:00 |
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Module Five – Meeting Management |
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01:00:00 |
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Module Six – Tools of the Trade (I) |
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01:00:00 |
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Module Seven – Tools of the Trade (II) |
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01:00:00 |
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Module Eight – Being an Effective Gatekeeper |
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01:00:00 |
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Module Nine – Organizational Skills |
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01:00:00 |
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Module Ten – Confidentiality Guidelines |
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01:00:00 |
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Module Eleven – Special Tasks |
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01:00:00 |
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Module Twelve – Wrapping Up |
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00:30:00 |
Business Writing |
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Module One – Getting Started |
FREE |
00:30:00 |
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Module Two – Working with Words |
FREE |
01:00:00 |
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Module Three – Constructing Sentences |
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01:00:00 |
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Module Four – Creating Paragraphs |
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01:00:00 |
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Module Five – Writing Meeting Agendas |
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01:00:00 |
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Module Six – Writing E-mails |
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01:00:00 |
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Module Seven – Writing Business Letters |
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01:00:00 |
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Module Eight – Writing Proposals |
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01:00:00 |
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Module Nine – Writing Reports |
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01:00:00 |
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Module Ten – Other Types of Documents |
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01:00:00 |
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Module Eleven – Proofreading and Finishing |
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01:00:00 |
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Module Twelve – Wrapping Up |
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00:30:00 |
Self Esteem & Confidence Building |
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Module One – Getting Started |
FREE |
01:00:00 |
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Module Two – What Does Self-Confidence Mean To You |
FREE |
01:00:00 |
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Module Three – Obstacles to Our Goals |
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01:00:00 |
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Module Four – Communication Skills |
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01:00:00 |
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Module Five – The Importance of Goal Setting |
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01:00:00 |
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Module Six – Feeling the Part |
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01:00:00 |
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Module Seven – Looking the Part |
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01:00:00 |
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Module Eight – Sounding the Part |
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01:00:00 |
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Module Nine – Powerful Presentations |
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00:30:00 |
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Module Ten – Coping Techniques |
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01:00:00 |
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Module Eleven – Dealing with Difficult Behavior |
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00:30:00 |
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Module Twelve – Wrapping Up |
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00:15:00 |
Microsoft Word |
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Module One – Getting Started |
FREE |
00:30:00 |
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Module Two – Opening Word |
FREE |
01:00:00 |
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Module Three – Working with the Interface |
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01:00:00 |
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Module Four – Your First Document |
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01:00:00 |
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Module Five – Basic Editing Tasks |
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01:00:00 |
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Module Six – Basic Formatting Tasks |
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01:00:00 |
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Module Seven – Formatting Paragraphs |
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01:00:00 |
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Module Eight – Advanced Formatting Tasks |
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01:00:00 |
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Module Nine – Working with Styles |
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01:00:00 |
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Module Ten – Formatting the Page |
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01:00:00 |
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Module Eleven – Sharing Your Document |
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01:00:00 |
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Module Twelve – Wrapping Up |
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00:30:00 |
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Activities- Microsoft Word for Beginners Accredited Course |
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00:00:00 |
Microsoft PowerPoint |
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Module One – Getting Started |
FREE |
00:30:00 |
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Module Two – Opening PowerPoint |
FREE |
01:00:00 |
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Module Three – Working with the Interface |
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01:00:00 |
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Module Four – Your First Presentation |
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01:00:00 |
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Module Five – Working with Text |
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01:00:00 |
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Module Six – Formatting Text and Paragraphs |
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01:00:00 |
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Module Seven – Adding Pictures |
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01:00:00 |
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Module Eight – Advanced Formatting Tasks |
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01:00:00 |
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Module Nine – Working with Transitions and Animations |
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01:00:00 |
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Module Ten – Setting Up Your Slide Show |
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01:00:00 |
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Module Eleven – Showtime! |
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01:00:00 |
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Module Twelve – Wrapping Up |
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00:30:00 |
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Certified Microsoft PowerPoint for Beginners – Activities |
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00:00:00 |
Microsoft Excel |
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Module One – Getting Started |
FREE |
00:30:00 |
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Module Two – Opening Excel |
FREE |
01:00:00 |
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Module Three – Working with the Interface |
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01:00:00 |
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Module Four – Your First Worksheet |
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01:00:00 |
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Module Five – Viewing Excel Data |
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01:00:00 |
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Module Six – Building Formulas |
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01:00:00 |
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Module Seven – Using Excel Functions |
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01:00:00 |
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Module Eight – Using Quick Analysis |
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01:00:00 |
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Module Nine – Formatting Your Data |
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01:00:00 |
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Module Ten – Using Styles, Themes, and Effects |
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01:00:00 |
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Module Eleven – Printing and Sharing Your Workbook |
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01:00:00 |
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Module Twelve – Wrapping Up |
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01:00:00 |
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Activities – Microsoft Excel for Beginners CPD & IAO Accredited |
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00:00:00 |
Mock Exam |
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Mock Exam- Office Admin, Secretarial & PA course |
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00:30:00 |
Final Exam |
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Final Exam- Office Admin, Secretarial & PA course |
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00:30:00 |