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Accredited Office Admin, Secretarial and PA Training
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PDF Certificate + Transcript (Special 50% Discount for Limited-Time)
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Gain the skills to excel as an Admin Assistant, Secretary, or PA with this CPD-certified course. Learn office procedures, Microsoft Office, business communication, and time management strategies. Flexible online study with lifetime access and recognised certification to enhance your CV and career opportunities in office support roles.
GET THIS COURSE AND 3000+ OTHERS FOR ONLY £49 PER YEAR. FIND OUT MORE
Admin Assistants, Secretaries, and Personal Assistants (PAs) are essential to keeping businesses organised and running smoothly. Acting as the backbone of daily office operations, these roles require a versatile skill set to support managers, colleagues, and clients efficiently. Whether you are new to this career path or looking to enhance your existing skills, this course will provide you with the practical knowledge and confidence to excel in office administration and support roles.
This comprehensive course covers vital office procedures, including how to create effective office procedure guides. It delves into professional standards such as telephone etiquette, business writing, meeting management, and communication skills. You’ll also develop proficiency in Microsoft Office programs like Word, Excel, and PowerPoint—key tools for managing data, preparing presentations, and drafting reports. Alongside technical skills, you will learn valuable techniques for time management, workload prioritisation, professional image building, and handling difficult situations.
By enrolling in this Admin, Secretarial & PA Course, you will gain a nationally recognised qualification to enhance your CV and career prospects.
This course is perfect for individuals aiming to work as Secretaries, Personal Assistants, Receptionists, Office Managers, or Administrative Assistants. It also suits those wanting to improve office skills or break into the admin support field.
You must be aged 16 or above with a basic understanding of English and internet access. The course is compatible with desktops, laptops, tablets, and smartphones.
Completing this course will prepare you for roles such as:
Enrol now in the Admin, Secretarial & PA Course to develop the skills and gain the certification needed to succeed in the fast-paced world of office support. Unlock new job opportunities and build a rewarding career with iStudy.
15 Sections 133 lectures 108 hours 36 mins in total
Introduction to Admin Support Assistant
Introduction to Personal Assistant
Introduction to Office Administration
Skills of an Effective Administrator
Introduction to Reception and Receptionist
Business Telephone Skills
Representing Your Boss and Company
Business Etiquette
Mail Services and Shipping
Travel Arrangements
Organising Meeting and Conferences
Diary Management and Note taking
Time Management
Record Keeping and Filing Systems
Business Writing Skills
Organisational Skills
Communication Skills
Customer Service
Effective Planning and Scheduling
Invoicing/Petty Cash
Module One – Getting Started
Module Two – Getting Organized (I)
Module Three – Getting Organized (II)
Module Four – Managing Time
Module Five – Getting It All Done On Time
Module Six – Special Tasks
Module Seven – Verbal Communication Skills
Module Eight – Non-Verbal Communication Skills
Module Nine – Empowering Yourself
Module Ten – The Team of Two
Module Eleven – Taking Care of Yourself
Module Twelve – Wrapping Up
Module One – Getting Started
Module Two – Why Your Office Needs Administrative Procedures
Module Three – Gathering the Right Tools
Module Four – Identifying Procedures to Include
Module Five – Top Five Procedures to Record
Module Six – What to Include in Your Binder (I)
Module Seven – What to Include in Your Binder (II)
Module Eight – Organizing Your Binder
Module Nine – What Not to Include in the Procedure Guide
Module Ten – Share Office Procedure Guide
Module Eleven – Successfully Executing the Guide
Module Twelve – Wrapping Up
Module One – Getting Started
Module Two – Remove the Clutter
Module Three – Prioritize
Module Four – Scheduling Your Time
Module Five – To Do Lists
Module Six – Paper and Paperless Storage
Module Seven – Organization in Your Work Area
Module Eight – Tools to Fight Procrastination
Module Nine – Organizing Your Inbox
Module Ten – Avoid the Causes of Disorganization
Module Eleven – Discipline is the Key to Stay Organized
Module Twelve – Wrapping Up
Module One – Getting Started
Module Two – Working with Your Manager
Module Three – Administrative Soft Skills
Module Four – Effective Time Management
Module Five – Meeting Management
Module Six – Tools of the Trade (I)
Module Seven – Tools of the Trade (II)
Module Eight – Being an Effective Gatekeeper
Module Nine – Organizational Skills
Module Ten – Confidentiality Guidelines
Module Eleven – Special Tasks
Module Twelve – Wrapping Up
Module One – Getting Started
Module Two – Working with Words
Module Three – Constructing Sentences
Module Four – Creating Paragraphs
Module Five – Writing Meeting Agendas
Module Six – Writing E-mails
Module Seven – Writing Business Letters
Module Eight – Writing Proposals
Module Nine – Writing Reports
Module Ten – Other Types of Documents
Module Eleven – Proofreading and Finishing
Module Twelve – Wrapping Up
Module One – Getting Started
Module Two – What Does Self-Confidence Mean To You
Module Three – Obstacles to Our Goals
Module Four – Communication Skills
Module Five – The Importance of Goal Setting
Module Six – Feeling the Part
Module Seven – Looking the Part
Module Eight – Sounding the Part
Module Nine – Powerful Presentations
Module Ten – Coping Techniques
Module Eleven – Dealing with Difficult Behavior
Module Twelve – Wrapping Up
Module One – Getting Started
Module Two – Opening Word
Module Three – Working with the Interface
Module Four – Your First Document
Module Five – Basic Editing Tasks
Module Six – Basic Formatting Tasks
Module Seven – Formatting Paragraphs
Module Eight – Advanced Formatting Tasks
Module Nine – Working with Styles
Module Ten – Formatting the Page
Module Eleven – Sharing Your Document
Module Twelve – Wrapping Up
Activities- Microsoft Word for Beginners Accredited Course
Module One – Getting Started
Module Two – Opening PowerPoint
Module Three – Working with the Interface
Module Four – Your First Presentation
Module Five – Working with Text
Module Six – Formatting Text and Paragraphs
Module Seven – Adding Pictures
Module Eight – Advanced Formatting Tasks
Module Nine – Working with Transitions and Animations
Module Ten – Setting Up Your Slide Show
Module Eleven – Showtime!
Module Twelve – Wrapping Up
Certified Microsoft PowerPoint for Beginners – Activities
Module One – Getting Started
Module Two – Opening Excel
Module Three – Working with the Interface
Module Four – Your First Worksheet
Module Five – Viewing Excel Data
Module Six – Building Formulas
Module Seven – Using Excel Functions
Module Eight – Using Quick Analysis
Module Nine – Formatting Your Data
Module Ten – Using Styles, Themes, and Effects
Module Eleven – Printing and Sharing Your Workbook
Module Twelve – Wrapping Up
Activities – Microsoft Excel for Beginners CPD & IAO Accredited
Mock Exam- Office Admin, Secretarial & PA course
Final Exam- Office Admin, Secretarial & PA course
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