Course Description
Course Overview
Admin Assistants, Secretaries and PAs play a key role in the smooth running of a business. They are the glue that holds the structure of each working day together. To excel in these roles, you must have a specific set of transferable skills that are crucial for supporting managers, clients and other members of staff. If you are interested in any of these professions and think admin support is the career path for you, then this course is just what you need to get started.
In this Admin, Secretarial & PA Course, you will familiarise with key office procedures, with step-by-step training on how to put together an office procedure guide. It also explores codes of practice such as telephone and business writing etiquette, meeting management, and business communication techniques.
Furthermore, you will build your proficiency in Excel, Word and PowerPoint, learning how to manage data, create professional work presentations and structure your business reports/proposals. Throughout the course, you’ll learn tips and techniques that can be applied to a wide range of professions, from organising your time and prioritising your workload, to building your professional image and dealing with difficult people.
Enrol in this comprehensive course today and add this recognised qualification to your resume!
What You Will Learn
This Admin, Secretarial & PA Course teaches fundamental office procedures, suitable for aspiring Secretaries, PAs, Receptionists, Office Managers and Administrative Assistants. It also provides training on key Microsoft Office programs, building your proficiency in Word, Excel and PowerPoint.
- An Overview of the Office Procedure Guide
- Communication Skills & Techniques
- How to Organise Your Binder & Workspace
- Tips for Scheduling Your Time Efficiently
- How to Work Effectively With Your Manager
- Business Writing & Telephone Etiquette
- Microsoft Word, Excel & PowerPoint Training
- The Fundamentals of Meeting Management
- Must-Have Administrative Soft Skills
- Self-Empowerment Exercises & Strategies
Why You Should Choose This Course From iStudy
Study at your own pace
Full Tutor support on weekdays (Monday – Friday)
Fully compatible with any device
Free Printable PDF Certificate immediately after completion
No prior qualifications are needed to take this course
No hidden fees or exam charges
CPD Qualification Standards and IAO accredited
Efficient exam system, assessment, and instant results
Our customer support team is always ready to help you
Gain professional skills and better earning potential
Enrol today and learn something new with iStudy.
You’ll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We’re sure you’ll be satisfied with this course.
-
Introduction to Admin Support Assistant 00:17:00 -
Introduction to Personal Assistant 00:19:00
-
Introduction to Office Administration 00:15:00
-
Skills of an Effective Administrator 00:17:00
-
Introduction to Reception and Receptionist 00:26:00
-
Business Telephone Skills 00:20:00
-
Representing Your Boss and Company 00:36:00
-
Business Etiquette 00:20:00
-
Mail Services and Shipping 00:28:00
-
Travel Arrangements 00:25:00
-
Organising Meeting and Conferences 00:29:00
-
Diary Management and Note taking 00:25:00
-
Time Management 00:35:00
-
Record Keeping and Filing Systems 00:28:00
-
Business Writing Skills 00:41:00
-
Organisational Skills 00:26:00
-
Communication Skills 00:27:00
-
Customer Service 00:17:00
-
Effective Planning and Scheduling 00:52:00
-
Invoicing/Petty Cash 00:28:00
-
Module One – Getting Started 00:30:00
-
Module Two – Getting Organized (I) 01:00:00
-
Module Three – Getting Organized (II) 01:00:00
-
Module Four – Managing Time 01:00:00
-
Module Five – Getting It All Done On Time 01:00:00
-
Module Six – Special Tasks 01:00:00
-
Module Seven – Verbal Communication Skills 01:00:00
-
Module Eight – Non-Verbal Communication Skills 01:00:00
-
Module Nine – Empowering Yourself 01:00:00
-
Module Ten – The Team of Two 01:00:00
-
Module Eleven – Taking Care of Yourself 01:00:00
-
Module Twelve – Wrapping Up 00:30:00
-
Module One – Getting Started 01:00:00
-
Module Two – Why Your Office Needs Administrative Procedures 01:00:00
-
Module Three – Gathering the Right Tools 01:00:00
-
Module Four – Identifying Procedures to Include 01:00:00
-
Module Five – Top Five Procedures to Record 01:00:00
-
Module Six – What to Include in Your Binder (I) 01:00:00
-
Module Seven – What to Include in Your Binder (II) 01:00:00
-
Module Eight – Organizing Your Binder 01:00:00
-
Module Nine – What Not to Include in the Procedure Guide 01:00:00
-
Module Ten – Share Office Procedure Guide 01:00:00
-
Module Eleven – Successfully Executing the Guide 01:00:00
-
Module Twelve – Wrapping Up 01:00:00
-
Module One – Getting Started 00:30:00
-
Module Two – Remove the Clutter 01:00:00
-
Module Three – Prioritize 01:00:00
-
Module Four – Scheduling Your Time 01:00:00
-
Module Five – To Do Lists 01:00:00
-
Module Six – Paper and Paperless Storage 01:00:00
-
Module Seven – Organization in Your Work Area 01:00:00
-
Module Eight – Tools to Fight Procrastination 01:00:00
-
Module Nine – Organizing Your Inbox 01:00:00
-
Module Ten – Avoid the Causes of Disorganization 01:00:00
-
Module Eleven – Discipline is the Key to Stay Organized 01:00:00
-
Module Twelve – Wrapping Up 00:30:00
-
Module One – Getting Started 00:30:00
-
Module Two – Working with Your Manager 01:00:00
-
Module Three – Administrative Soft Skills 01:00:00
-
Module Four – Effective Time Management 01:00:00
-
Module Five – Meeting Management 01:00:00
-
Module Six – Tools of the Trade (I) 01:00:00
-
Module Seven – Tools of the Trade (II) 01:00:00
-
Module Eight – Being an Effective Gatekeeper 01:00:00
-
Module Nine – Organizational Skills 01:00:00
-
Module Ten – Confidentiality Guidelines 01:00:00
-
Module Eleven – Special Tasks 01:00:00
-
Module Twelve – Wrapping Up 00:30:00
-
Module One – Getting Started 00:30:00
-
Module Two – Working with Words 01:00:00
-
Module Three – Constructing Sentences 01:00:00
-
Module Four – Creating Paragraphs 01:00:00
-
Module Five – Writing Meeting Agendas 01:00:00
-
Module Six – Writing E-mails 01:00:00
-
Module Seven – Writing Business Letters 01:00:00
-
Module Eight – Writing Proposals 01:00:00
-
Module Nine – Writing Reports 01:00:00
-
Module Ten – Other Types of Documents 01:00:00
-
Module Eleven – Proofreading and Finishing 01:00:00
-
Module Twelve – Wrapping Up 00:30:00
-
Module One – Getting Started 01:00:00
-
Module Two – What Does Self-Confidence Mean To You 01:00:00
-
Module Three – Obstacles to Our Goals 01:00:00
-
Module Four – Communication Skills 01:00:00
-
Module Five – The Importance of Goal Setting 01:00:00
-
Module Six – Feeling the Part 01:00:00
-
Module Seven – Looking the Part 01:00:00
-
Module Eight – Sounding the Part 01:00:00
-
Module Nine – Powerful Presentations 00:30:00
-
Module Ten – Coping Techniques 01:00:00
-
Module Eleven – Dealing with Difficult Behavior 00:30:00
-
Module Twelve – Wrapping Up 00:15:00
-
Module One – Getting Started 00:30:00
-
Module Two – Opening Word 01:00:00
-
Module Three – Working with the Interface 01:00:00
-
Module Four – Your First Document 01:00:00
-
Module Five – Basic Editing Tasks 01:00:00
-
Module Six – Basic Formatting Tasks 01:00:00
-
Module Seven – Formatting Paragraphs 01:00:00
-
Module Eight – Advanced Formatting Tasks 01:00:00
-
Module Nine – Working with Styles 01:00:00
-
Module Ten – Formatting the Page 01:00:00
-
Module Eleven – Sharing Your Document 01:00:00
-
Module Twelve – Wrapping Up 00:30:00
-
Activities- Microsoft Word for Beginners Accredited Course
-
Module One – Getting Started 00:30:00
-
Module Two – Opening PowerPoint 01:00:00
-
Module Three – Working with the Interface 01:00:00
-
Module Four – Your First Presentation 01:00:00
-
Module Five – Working with Text 01:00:00
-
Module Six – Formatting Text and Paragraphs 01:00:00
-
Module Seven – Adding Pictures 01:00:00
-
Module Eight – Advanced Formatting Tasks 01:00:00
-
Module Nine – Working with Transitions and Animations 01:00:00
-
Module Ten – Setting Up Your Slide Show 01:00:00
-
Module Eleven – Showtime! 01:00:00
-
Module Twelve – Wrapping Up 00:30:00
-
Certified Microsoft PowerPoint for Beginners – Activities
-
Module One – Getting Started 00:30:00
-
Module Two – Opening Excel 01:00:00
-
Module Three – Working with the Interface 01:00:00
-
Module Four – Your First Worksheet 01:00:00
-
Module Five – Viewing Excel Data 01:00:00
-
Module Six – Building Formulas 01:00:00
-
Module Seven – Using Excel Functions 01:00:00
-
Module Eight – Using Quick Analysis 01:00:00
-
Module Nine – Formatting Your Data 01:00:00
-
Module Ten – Using Styles, Themes, and Effects 01:00:00
-
Module Eleven – Printing and Sharing Your Workbook 01:00:00
-
Module Twelve – Wrapping Up 01:00:00
-
Activities – Microsoft Excel for Beginners CPD & IAO Accredited
Course Reviews
Comming Soon!
$47.05
TAKE THIS COURSE or
Get all courses for only £492000+ Globally Recognised Premium Courses
This course includes:
01 Year of full Course access
Endorsed Certificate of Compleiton
133 Units
2 Quizzes
4 days, 13 hours of total Unit + Quiz duration
