Course Description
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Introduction to Admin Support Assistant
00:17:00 -
Introduction to Personal Assistant
00:19:00 -
Introduction to Office Administration
00:15:00 -
Skills of an Effective Administrator
00:17:00 -
Introduction to Reception and Receptionist
00:26:00 -
Business Telephone Skills
00:20:00 -
Representing Your Boss and Company
00:36:00 -
Business Etiquette
00:20:00 -
Mail Services and Shipping
00:28:00 -
Travel Arrangements
00:25:00 -
Organising Meeting and Conferences
00:29:00 -
Diary Management and Note taking
00:25:00 -
Time Management
00:35:00 -
Record Keeping and Filing Systems
00:28:00 -
Business Writing Skills
00:41:00 -
Organisational Skills
00:26:00 -
Communication Skills
00:27:00 -
Customer Service
00:17:00 -
Effective Planning and Scheduling
00:52:00 -
Invoicing/Petty Cash
00:28:00
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Module One – Getting Started
00:30:00 -
Module Two – Getting Organized (I)
01:00:00 -
Module Three – Getting Organized (II)
01:00:00 -
Module Four – Managing Time
01:00:00 -
Module Five – Getting It All Done On Time
01:00:00 -
Module Six – Special Tasks
01:00:00 -
Module Seven – Verbal Communication Skills
01:00:00 -
Module Eight – Non-Verbal Communication Skills
01:00:00 -
Module Nine – Empowering Yourself
01:00:00 -
Module Ten – The Team of Two
01:00:00 -
Module Eleven – Taking Care of Yourself
01:00:00 -
Module Twelve – Wrapping Up
00:30:00
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Module One – Getting Started
01:00:00 -
Module Two – Why Your Office Needs Administrative Procedures
01:00:00 -
Module Three – Gathering the Right Tools
01:00:00 -
Module Four – Identifying Procedures to Include
01:00:00 -
Module Five – Top Five Procedures to Record
01:00:00 -
Module Six – What to Include in Your Binder (I)
01:00:00 -
Module Seven – What to Include in Your Binder (II)
01:00:00 -
Module Eight – Organizing Your Binder
01:00:00 -
Module Nine – What Not to Include in the Procedure Guide
01:00:00 -
Module Ten – Share Office Procedure Guide
01:00:00 -
Module Eleven – Successfully Executing the Guide
01:00:00 -
Module Twelve – Wrapping Up
01:00:00
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Module One – Getting Started
00:30:00 -
Module Two – Remove the Clutter
01:00:00 -
Module Three – Prioritize
01:00:00 -
Module Four – Scheduling Your Time
01:00:00 -
Module Five – To Do Lists
01:00:00 -
Module Six – Paper and Paperless Storage
01:00:00 -
Module Seven – Organization in Your Work Area
01:00:00 -
Module Eight – Tools to Fight Procrastination
01:00:00 -
Module Nine – Organizing Your Inbox
01:00:00 -
Module Ten – Avoid the Causes of Disorganization
01:00:00 -
Module Eleven – Discipline is the Key to Stay Organized
01:00:00 -
Module Twelve – Wrapping Up
00:30:00
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Module One – Getting Started
00:30:00 -
Module Two – Working with Your Manager
01:00:00 -
Module Three – Administrative Soft Skills
01:00:00 -
Module Four – Effective Time Management
01:00:00 -
Module Five – Meeting Management
01:00:00 -
Module Six – Tools of the Trade (I)
01:00:00 -
Module Seven – Tools of the Trade (II)
01:00:00 -
Module Eight – Being an Effective Gatekeeper
01:00:00 -
Module Nine – Organizational Skills
01:00:00 -
Module Ten – Confidentiality Guidelines
01:00:00 -
Module Eleven – Special Tasks
01:00:00 -
Module Twelve – Wrapping Up
00:30:00
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Module One – Getting Started
00:30:00 -
Module Two – Working with Words
01:00:00 -
Module Three – Constructing Sentences
01:00:00 -
Module Four – Creating Paragraphs
01:00:00 -
Module Five – Writing Meeting Agendas
01:00:00 -
Module Six – Writing E-mails
01:00:00 -
Module Seven – Writing Business Letters
01:00:00 -
Module Eight – Writing Proposals
01:00:00 -
Module Nine – Writing Reports
01:00:00 -
Module Ten – Other Types of Documents
01:00:00 -
Module Eleven – Proofreading and Finishing
01:00:00 -
Module Twelve – Wrapping Up
00:30:00
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Module One – Getting Started
01:00:00 -
Module Two – What Does Self-Confidence Mean To You
01:00:00 -
Module Three – Obstacles to Our Goals
01:00:00 -
Module Four – Communication Skills
01:00:00 -
Module Five – The Importance of Goal Setting
01:00:00 -
Module Six – Feeling the Part
01:00:00 -
Module Seven – Looking the Part
01:00:00 -
Module Eight – Sounding the Part
01:00:00 -
Module Nine – Powerful Presentations
00:30:00 -
Module Ten – Coping Techniques
01:00:00 -
Module Eleven – Dealing with Difficult Behavior
00:30:00 -
Module Twelve – Wrapping Up
00:15:00
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Module One – Getting Started
00:30:00 -
Module Two – Opening Word
01:00:00 -
Module Three – Working with the Interface
01:00:00 -
Module Four – Your First Document
01:00:00 -
Module Five – Basic Editing Tasks
01:00:00 -
Module Six – Basic Formatting Tasks
01:00:00 -
Module Seven – Formatting Paragraphs
01:00:00 -
Module Eight – Advanced Formatting Tasks
01:00:00 -
Module Nine – Working with Styles
01:00:00 -
Module Ten – Formatting the Page
01:00:00 -
Module Eleven – Sharing Your Document
01:00:00 -
Module Twelve – Wrapping Up
00:30:00 -
Activities- Microsoft Word for Beginners Accredited Course
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Module One – Getting Started
00:30:00 -
Module Two – Opening PowerPoint
01:00:00 -
Module Three – Working with the Interface
01:00:00 -
Module Four – Your First Presentation
01:00:00 -
Module Five – Working with Text
01:00:00 -
Module Six – Formatting Text and Paragraphs
01:00:00 -
Module Seven – Adding Pictures
01:00:00 -
Module Eight – Advanced Formatting Tasks
01:00:00 -
Module Nine – Working with Transitions and Animations
01:00:00 -
Module Ten – Setting Up Your Slide Show
01:00:00 -
Module Eleven – Showtime!
01:00:00 -
Module Twelve – Wrapping Up
00:30:00 -
Certified Microsoft PowerPoint for Beginners – Activities
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Module One – Getting Started
00:30:00 -
Module Two – Opening Excel
01:00:00 -
Module Three – Working with the Interface
01:00:00 -
Module Four – Your First Worksheet
01:00:00 -
Module Five – Viewing Excel Data
01:00:00 -
Module Six – Building Formulas
01:00:00 -
Module Seven – Using Excel Functions
01:00:00 -
Module Eight – Using Quick Analysis
01:00:00 -
Module Nine – Formatting Your Data
01:00:00 -
Module Ten – Using Styles, Themes, and Effects
01:00:00 -
Module Eleven – Printing and Sharing Your Workbook
01:00:00 -
Module Twelve – Wrapping Up
01:00:00 -
Activities – Microsoft Excel for Beginners CPD & IAO Accredited
Course Reviews
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