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Course Overview

Gain the skills you need to become a fantastic office administrator and run your office like clockwork! Get certified from the comfort of your home with this Complete Office Administration Online Course.

This course will give you the office administrator skills that are needed to excel as an office administrator. Almost every office needs office administrators and it’s hard to keep an office running smoothly without them. So, your job opportunities as an office administrator will be endless and you’ll always be in demand. 

You’ll acquire all the skills that make an excellent office administrator. Learn about admin support, how to write business reports, business emails, bookkeeping, how to handle customers, MS Office and many more. 

If you are interested in becoming an office administrator and want to gain the qualifications, then this is your chance. Enrol today and give your career a boost. 

 

What You Will Learn

You’ll learn about:

  • Admin Support
  • Managing Time
  • Verbal and Non-verbal Communication Skills
  • Business Writing
  • Writing Business Reports, E-mails, Letters and Meeting Agendas
  • Bookkeeping & Payroll Management
  • Financial Planning, Budgeting and Control
  • Auditing
  • Customer Service and Telephone Handling
  • MS Office and many more

Why You Should Choose This Course From iStudy

Study at your own pace

Full Tutor support on weekdays (Monday – Friday)

Fully compatible with any device

Free Printable PDF Certificate immediately after completion

No prior qualifications are needed to take this course

No hidden fees or exam charges

CPD Qualification Standards and IAO accredited

Efficient exam system, assessment, and instant results

Our customer support team is always ready to help you

Gain professional skills and better earning potential

Certification

After completing the course you’ll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9!

Accreditation

This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service.

Enrol today and learn something new with iStudy.

You’ll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We’re sure you’ll be satisfied with this course.

Course Curriculum

Admin Support
Module One – Getting Started 00:30:00
Module Two – Getting Organized (I) 01:00:00
Module Three – Getting Organized (II) 01:00:00
Module Four – Managing Time 01:00:00
Module Five – Getting It All Done On Time 01:00:00
Module Six – Special Tasks 01:00:00
Module Seven – Verbal Communication Skills 01:00:00
Module Eight – Non-Verbal Communication Skills 01:00:00
Module Nine – Empowering Yourself 01:00:00
Module Ten – The Team of Two 01:00:00
Module Eleven – Taking Care of Yourself 01:00:00
Module Twelve – Wrapping Up 00:30:00
Business Writing
Module One – Getting Started 00:30:00
Module Two – Working with Words 01:00:00
Module Three – Constructing Sentences 01:00:00
Module Four – Creating Paragraphs 01:00:00
Module Five – Writing Meeting Agendas 01:00:00
Module Six – Writing E-mails 01:00:00
Module Seven – Writing Business Letters 01:00:00
Module Eight – Writing Proposals 01:00:00
Module Nine – Writing Reports 01:00:00
Module Ten – Other Types of Documents 01:00:00
Module Eleven – Proofreading and Finishing 01:00:00
Module Twelve – Wrapping Up 00:30:00
Bookkeeping & Payroll Management
Module One – Introduction 00:30:00
Module Two – Basic Terminology 01:00:00
Module Three – Basic Terminology (II) 01:00:00
Module Four – Accounting Methods 01:00:00
Module Five – Keeping Track of Your Business 01:00:00
Module Six – Understanding the Balance Sheet 01:00:00
Module Seven – Other Financial Statements 01:00:00
Module Eight – Payroll Accounting Terminology 01:00:00
Module Nine – End of Period Procedures 01:00:00
Module Ten – Financial Planning, Budgeting and Control 01:00:00
Module Eleven – Auditing 01:00:00
Module Twelve – Wrapping Up 00:30:00
Customer Service and Telephone Handling
Module One – Getting Started 00:30:00
Module Two – Aspects of Phone Etiquette 01:00:00
Module Three – Using Proper Phone Language 01:00:00
Module Four – Eliminate Phone Distractions 01:00:00
Module Five – Inbound Calls 01:00:00
Module Six – Outbound Calls 01:00:00
Module Seven – Handling Rude or Angry Callers 01:00:00
Module Eight – Handling Interoffice Calls 01:00:00
Module Nine – Handling Voicemail Messages 01:00:00
Module Ten – Methods of Training Employees 01:00:00
Module Eleven – Correcting Poor Telephone Etiquette 01:00:00
Module Twelve – Wrapping Up 00:30:00
Microsoft Word
Module One – Getting Started 00:30:00
Module Two – Opening Word 01:00:00
Module Three – Working with the Interface 01:00:00
Module Four – Your First Document 01:00:00
Module Five – Basic Editing Tasks 01:00:00
Module Six – Basic Formatting Tasks 01:00:00
Module Seven – Formatting Paragraphs 01:00:00
Module Eight – Advanced Formatting Tasks 01:00:00
Module Nine – Working with Styles 01:00:00
Module Ten – Formatting the Page 01:00:00
Module Eleven – Sharing Your Document 01:00:00
Module Twelve – Wrapping Up 00:30:00
Activities- Microsoft Word for Beginners Accredited Course 00:00:00
Microsoft Excel
Module One – Getting Started 00:30:00
Module Two – Opening Excel 01:00:00
Module Three – Working with the Interface 01:00:00
Module Four – Your First Worksheet 01:00:00
Module Five – Viewing Excel Data 01:00:00
Module Six – Building Formulas 01:00:00
Module Seven – Using Excel Functions 01:00:00
Module Eight – Using Quick Analysis 01:00:00
Module Nine – Formatting Your Data 01:00:00
Module Ten – Using Styles, Themes, and Effects 01:00:00
Module Eleven – Printing and Sharing Your Workbook 01:00:00
Module Twelve – Wrapping Up 01:00:00
Activities – Microsoft Excel for Beginners CPD & IAO Accredited 00:00:00
Microsoft PowerPoint
Module One – Getting Started 00:30:00
Module Two – Opening PowerPoint 01:00:00
Module Three – Working with the Interface 01:00:00
Module Four – Your First Presentation 01:00:00
Module Five – Working with Text 01:00:00
Module Six – Formatting Text and Paragraphs 01:00:00
Module Seven – Adding Pictures 01:00:00
Module Eight – Advanced Formatting Tasks 01:00:00
Module Nine – Working with Transitions and Animations 01:00:00
Module Ten – Setting Up Your Slide Show 01:00:00
Module Eleven – Showtime! 01:00:00
Module Twelve – Wrapping Up 00:30:00
Certified Microsoft PowerPoint for Beginners – Activities 00:00:00
Microsoft Access
Module One – Getting Started 00:30:00
Module Two – Opening and Closing Access 01:00:00
Module Three – An Introduction to Databases 01:00:00
Module Four – Sharing Data Using Apps 01:00:00
Module Five – Working in Your App 01:00:00
Module Six – An Introduction to Desktop Databases 01:00:00
Module Seven – Performing Basic Table Tasks 01:00:00
Module Eight – Working with Fields 01:00:00
Module Nine – Working with Table Relationships 01:00:00
Module Ten – An Introduction to Queries, Forms, and Reports 01:00:00
Module Eleven – Protecting Your Data 01:00:00
Module Twelve – Wrapping Up 00:30:00
Activities – Microsoft Access for Beginners CPD Accredited 00:00:00
Microsoft Outlook
Module One – Getting Started 00:30:00
Module Two – Opening and Closing Outlook 01:00:00
Module Three – Understanding the Interface 01:00:00
Module Four – Working with the Message List and the Reading Pane 01:00:00
Module Five – Using Message List Commands 01:00:00
Module Six – Creating a New Email 01:00:00
Module Seven – Managing Email 01:00:00
Module Eight – Searching for Items 01:00:00
Module Nine – An Introduction to the Calendar 01:00:00
Module Ten – An Introduction to Tasks 01:00:00
Module Eleven – An Introduction to Contact 01:00:00
Module Twelve – Wrapping Up 00:30:00
Activities – Accredited Microsoft Outlook for Beginners 00:00:00
Mock Exam
Mock Exam- Complete Office Administration Online Course 00:30:00
Final Exam
Final Exam- Complete Office Administration Online Course 00:30:00

FAQs

This course is for anyone who's interested in this topic and wants to learn more about it. This course will also help you gain potential professional skills.

No prior qualifications are needed to take this course.

You can study this course from wherever and whenever you want. You can study at your own pace and from any device. Just log in to your account from any device and start learning!

Yes, there is a test at the end of the course. Once you’ve completed all the modules of the course, you will have to give a multiple-choice test. The questions will be based on the topics of the modules you studied. And of course, you can take the test at any time, from any device and from anywhere you want.

Don’t worry if you fail the test, you can retake it as many times as you want.

We make the payment process easy for you. You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. We use the latest SSL encryption for all transactions, so your order is safe and secure.

You don’t have to wait a minute after your payment has been received, you can begin immediately. You will create your login details during the checkout process and we will also send you an email confirming your login details.

After you complete the course, you’ll immediately receive a free printable PDF certificate.  Hard Copy certificate is also available, and you can get one for just £9! You may have to wait for 3 to 9 days to get the hard copy certificate.

Reviews

We have helped a lot of people throughout the years. Here are a few of the reviews that some of our learners gave us.

About

iStudy is a brand of Adams Academy Inc. Ltd. Company Number 10647280, England and Wales, VAT No. GB-267018794

11 Floor, 15 St Botolph Street, London EC3A 7BB
020 3900 4072
hello@istudy.org.uk

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