Course Description
Course Overview
An office administrator’s role includes organising meetings, managing databases, receiving and directing visitors, and more. It requires a great deal of expertise to carry out this long list of responsibilities. But don’t worry, the Complete Office Administration Online Course is here to equip you with all the essential skills to prosper as an office admin.
In this extensive Complete Office Administration Online Course, you will be able to improve your communication skills. Plus, you will learn the foundations of office administration and develop key skills for effective administrators. You will also acquire excellent organisational skills. This curriculum includes lessons on bookkeeping and payroll management. It will enrich your skills in financial planning and budgeting. Furthermore, in this Office Administration course you will gain in-depth knowledge about stress management techniques to thrive in high-pressure office environments. Step-by-step, you will be able to conquer all the skills to provide adequate admin support.
Whether you are already a professional or wishing to pursue a career in the admin sector, this course is the perfect package to learn how to balance your responsibilities. Enrol in our game-changing Office Administration Course and unlock doors to limitless opportunities in the dynamic world of modern business management.
What You Will Learn
You’ll learn about:
- Admin Support
- Managing Time
- Verbal and Non-verbal Communication Skills
- Business Writing
- Writing Business Reports, E-mails, Letters and Meeting Agendas
What You Will Learn
- Aspiring office administrators or those new to the role
- Current office administrators looking to enhance their skills
- Professionals seeking to improve their administrative capabilities
- Anyone interested in developing essential office management skills
- Bookkeeping & Payroll Management
- Financial Planning, Budgeting and Control
- Auditing
- Customer Service and Telephone Handling
- MS Office and many more
Why You Should Choose This Course From iStudy
Study at your own pace
Full Tutor support on weekdays (Monday – Friday)
Fully compatible with any device
Free Printable PDF Certificate immediately after completion
No prior qualifications are needed to take this course
No hidden fees or exam charges
CPD accredited
Efficient exam system, assessment, and instant results
Our customer support team is always ready to help you
Gain professional skills and better earning potential
Certification
After completing the course you’ll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9!
Accreditation
This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service.
Enrol today and learn something new with iStudy.
You’ll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We’re sure you’ll be satisfied with this course.
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Module 01: Introduction to Office Administration 00:14:00 -
Module 02: Skills of an Effective Administrator 00:15:00
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Business Writing Skills 00:40:00
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Module 04: Communication Skills 00:13:00
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Module 5: Managing Meetings and Giving Feedback 01:29:00
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Module 6: Organisational Skills 01:18:00
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Module 7: Telephone Etiquette 01:09:00
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Module 8: Negotiation Techniques 00:18:00
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Module 9: Conflict Management 00:16:00
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Module 10: Stress Management 00:18:00
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Module 11: Time Management 00:39:00
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Module One – Getting Started 00:30:00
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Module Two – Getting Organized (I) 01:00:00
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Module Three – Getting Organized (II) 01:00:00
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Module Four – Managing Time 01:00:00
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Module Five – Getting It All Done On Time 01:00:00
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Module Six – Special Tasks 01:00:00
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Module Seven – Verbal Communication Skills 01:00:00
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Module Eight – Non-Verbal Communication Skills 01:00:00
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Module Nine – Empowering Yourself 01:00:00
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Module Ten – The Team of Two 01:00:00
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Module Eleven – Taking Care of Yourself 01:00:00
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Module Twelve – Wrapping Up 00:30:00
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Module One – Getting Started 00:30:00
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Module Two – Working with Words 01:00:00
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Module Three – Constructing Sentences 01:00:00
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Module Four – Creating Paragraphs 01:00:00
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Module Five – Writing Meeting Agendas 01:00:00
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Module Six – Writing E-mails 01:00:00
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Module Seven – Writing Business Letters 01:00:00
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Module Eight – Writing Proposals 01:00:00
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Module Nine – Writing Reports 01:00:00
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Module Ten – Other Types of Documents 01:00:00
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Module Eleven – Proofreading and Finishing 01:00:00
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Module Twelve – Wrapping Up 00:30:00
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Module One – Introduction 00:30:00
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Module Two – Basic Terminology 01:00:00
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Module Three – Basic Terminology (II) 01:00:00
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Module Four – Accounting Methods 01:00:00
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Module Five – Keeping Track of Your Business 01:00:00
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Module Six – Understanding the Balance Sheet 01:00:00
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Module Seven – Other Financial Statements 01:00:00
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Module Eight – Payroll Accounting Terminology 01:00:00
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Module Nine – End of Period Procedures 01:00:00
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Module Ten – Financial Planning, Budgeting and Control 01:00:00
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Module Eleven – Auditing 01:00:00
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Module Twelve – Wrapping Up 00:30:00
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Module One – Getting Started 00:30:00
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Module Two – Aspects of Phone Etiquette 01:00:00
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Module Three – Using Proper Phone Language 01:00:00
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Module Four – Eliminate Phone Distractions 01:00:00
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Module Five – Inbound Calls 01:00:00
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Module Six – Outbound Calls 01:00:00
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Module Seven – Handling Rude or Angry Callers 01:00:00
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Module Eight – Handling Interoffice Calls 01:00:00
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Module Nine – Handling Voicemail Messages 01:00:00
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Module Ten – Methods of Training Employees 01:00:00
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Module Eleven – Correcting Poor Telephone Etiquette 01:00:00
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Module Twelve – Wrapping Up 00:30:00
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Module One – Getting Started 00:30:00
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Module Two – Opening Word 01:00:00
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Module Three – Working with the Interface 01:00:00
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Module Four – Your First Document 01:00:00
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Module Five – Basic Editing Tasks 01:00:00
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Module Six – Basic Formatting Tasks 01:00:00
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Module Seven – Formatting Paragraphs 01:00:00
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Module Eight – Advanced Formatting Tasks 01:00:00
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Module Nine – Working with Styles 01:00:00
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Module Ten – Formatting the Page 01:00:00
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Module Eleven – Sharing Your Document 01:00:00
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Module Twelve – Wrapping Up 00:30:00
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Activities- Microsoft Word for Beginners Accredited Course
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Module One – Getting Started 00:30:00
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Module Two – Opening Excel 01:00:00
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Module Three – Working with the Interface 01:00:00
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Module Four – Your First Worksheet 01:00:00
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Module Five – Viewing Excel Data 01:00:00
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Module Six – Building Formulas 01:00:00
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Module Seven – Using Excel Functions 01:00:00
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Module Eight – Using Quick Analysis 01:00:00
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Module Nine – Formatting Your Data 01:00:00
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Module Ten – Using Styles, Themes, and Effects 01:00:00
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Module Eleven – Printing and Sharing Your Workbook 01:00:00
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Module Twelve – Wrapping Up 01:00:00
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Activities – Microsoft Excel for Beginners CPD & IAO Accredited
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Module One – Getting Started 00:30:00
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Module Two – Opening PowerPoint 01:00:00
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Module Three – Working with the Interface 01:00:00
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Module Four – Your First Presentation 01:00:00
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Module Five – Working with Text 01:00:00
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Module Six – Formatting Text and Paragraphs 01:00:00
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Module Seven – Adding Pictures 01:00:00
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Module Eight – Advanced Formatting Tasks 01:00:00
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Module Nine – Working with Transitions and Animations 01:00:00
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Module Ten – Setting Up Your Slide Show 01:00:00
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Module Eleven – Showtime! 01:00:00
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Module Twelve – Wrapping Up 00:30:00
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Certified Microsoft PowerPoint for Beginners – Activities
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Module One – Getting Started 00:30:00
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Module Two – Opening and Closing Access 01:00:00
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Module Three – An Introduction to Databases 01:00:00
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Module Four – Sharing Data Using Apps 01:00:00
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Module Five – Working in Your App 01:00:00
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Module Six – An Introduction to Desktop Databases 01:00:00
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Module Seven – Performing Basic Table Tasks 01:00:00
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Module Eight – Working with Fields 01:00:00
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Module Nine – Working with Table Relationships 01:00:00
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Module Ten – An Introduction to Queries, Forms, and Reports 01:00:00
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Module Eleven – Protecting Your Data 01:00:00
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Module Twelve – Wrapping Up 00:30:00
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Activities – Microsoft Access for Beginners CPD Accredited
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Module One – Getting Started 00:30:00
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Module Two – Opening and Closing Outlook 01:00:00
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Module Three – Understanding the Interface 01:00:00
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Module Four – Working with the Message List and the Reading Pane 01:00:00
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Module Five – Using Message List Commands 01:00:00
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Module Six – Creating a New Email 01:00:00
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Module Seven – Managing Email 01:00:00
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Module Eight – Searching for Items 01:00:00
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Module Nine – An Introduction to the Calendar 01:00:00
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Module Ten – An Introduction to Tasks 01:00:00
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Module Eleven – An Introduction to Contact 01:00:00
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Module Twelve – Wrapping Up 00:30:00
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Activities – Accredited Microsoft Outlook for Beginners
Course Reviews
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This course includes:
01 Year of full Course access
Endorsed Certificate of Compleiton
126 Units
2 Quizzes
4 days, 11 hours of total Unit + Quiz duration
This Course was well organized and informative.