Outstanding Customer Service – The Ultimate Guide!

Course Description

In this exclusive course on customer service, you will gain access to the powerful secrets of providing outstanding customer service. Outstanding Customer Service – The Ultimate Guide, a course designed by Prof. Paul Cline and Sandor Kiss, will explain how vital excellent customer service is. Great customer service and poor customer service would directly lead to the success and failure of a company. 

What do you learn from the course? You’ll know how to stop losing money for poor or average customer service. The pitfalls of poor customer service will be explained to you, and you will gain knowledge of the tactics of building outstanding customer service. Finally, you will know how to handle difficult customers like a pro taking the course.

What You’ll Learn

• STOP Losing Money Due to Poor or Average Customer Service! $$$
• Make MORE Money from Each Customer! $$$
• SAVE a Fortune in Advertising Dollars! $$$
• Get MORE Referrals! $$$
• Solve Problems FAST!
• Retain Existing Customers!
• Learn How to Create an Outstanding Customer Service Experience
• Learn the 5 Tenets of TQM
• Avoid the 10 Deadly Sins of Customer Service!
• How to Handle Difficult Customers like a PRO!
• … and MUCH More!!!

Why You Should Choose ‘Outstanding Customer Service – The Ultimate Guide’

• Access from all types of devices with internet access and optimum screen size
• 2.5 hours of video lessons
• 1 full-length
• 1 resource to download
• A CPD-accredited certificate of completion
• Opportunity to download PDF certification promptly after successful completion of the course.
• Learning the ways of minimizing loss due to average or poor customer service
• Understanding how to handle difficult customers
• Learning to create an excellent customer service experience
• Avoiding the mistakes and errors in customer service
• Gaining knowledge of handling customers for retention

Who Is This Course For?

The course is for anyone who is working in customer service or owns a business. Salespeople, managers, customer services executives and anyone with customer service-related responsibilities can take the course.

Requirements

Career Path

With excellent customer service, you get to know people better. Your business will gain because of your customer service skills, and eventually, you will grow with your company.