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Medical Receptionist Overview

Imagine yourself as the friendly face welcoming patients, the organized whiz behind a smooth-running clinic, and the trusted guardian of confidential information. As a medical receptionist, you’ll play a vital role in the healthcare world, making a difference every day while building a fulfilling career. Ready to embark on this exciting journey? Our Medical Receptionist course equips you with the essential skills and knowledge to thrive in this dynamic field.

This comprehensive course will teach you everything you need to know to become a successful medical receptionist, including how to schedule appointments, maintain medical records, and handle confidential information. You’ll also learn about the medical terminology and jargon that you’ll need to know to communicate effectively with patients and medical professionals.

Learning Outcomes

By the end of this course, you will be able to:

  • Schedule appointments and manage patient records
  • Understand and use medical terminology and jargon
  • Maintain confidentiality in a medical environment
  • Handle billing and insurance claims
  • Provide customer service to patients and medical professionals
  • Use information technology to support medical practices

Why You Should Choose Medical Receptionist

  • Lifetime access to the course
  • No hidden fees or exam charges
  • CPD Accredited certification on successful completion
  • Full Tutor support on weekdays (Monday – Friday)
  • Efficient exam system, assessment and instant results
  • Download Printable PDF certificate immediately after completion
  • Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.
  • Improve your chance of gaining professional skills and better earning potential.

Who is this Course for?

Medical Receptionist is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.

As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.


Our Medical Receptionist is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.

Career Path

You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas’ are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.

Course Curriculum

Medical Receptionist
Module 1: Introduction to Medical and Clinical Administration
Introduction to Medical and Clinical Administration 00:15:00
Module 2: Organise Schedules
Organise Schedules 00:21:00
Module 3: Maintaining Medical Records
Maintaining Medical Records 00:19:00
Module 4: Effective Filing Systems in Medical Offices
Effective Filing Systems in Medical Offices 00:16:00
Module 5: Confidentiality in a Medical Environment
Confidentiality in a Medical Environment 00:14:00
Module 6: Controlling Stocks and Supplies
Controlling Stocks and Supplies 00:09:00
Module 7: Medical Jargon and Terminology
Medical Jargon and Terminology 00:25:00
Module 8: Maintaining Workplace Safety
Maintaining Workplace Safety 00:20:00
Module 9: Information Technology in Health Care
Information Technology in Health Care 00:13:00
Module 10: Medical (Clinical) Coding and Billing
Medical (Clinical) Coding and Billing 00:18:00
Module 11: Legal aspects and Ethics
Legal aspects and Ethics 00:19:00


This course is for anyone who's interested in this topic and wants to learn more about it. This course will also help you gain potential professional skills.

No prior qualifications are needed to take this course.

You can study this course from wherever and whenever you want. You can study at your own pace and from any device. Just log in to your account from any device and start learning!

Yes, there is a test at the end of the course. Once you’ve completed all the modules of the course, you will have to give a multiple-choice test. The questions will be based on the topics of the modules you studied. And of course, you can take the test at any time, from any device and from anywhere you want.

Don’t worry if you fail the test, you can retake it as many times as you want.

You don’t have to wait a minute after your payment has been received, you can begin immediately. You will create your login details during the checkout process and we will also send you an email confirming your login details.

We make the payment process easy for you. You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. We use the latest SSL encryption for all transactions, so your order is safe and secure.

After you complete the course, you’ll immediately receive a free printable PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! You may have to wait for 3 to 9 days to get the hard copy certificate.

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