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Description

Do you need to lead one-on-one meetings in your workplace?

If you do, then you will know it is your responsibility to make them comfortable for both of you, and also an effective use of time.

One-on-One Meetings Serve Many Purposes

They may be for

  • Goal setting
  • Performance review – formal and informal
  • Tasking and progress monitoring
  • Briefing
  • Problem-solving and addressing issues
  • Care and support
  • Guidance
  • Coaching or mentoring
  • Performance feedback

…Even reprimands

 

But often, people get promoted to a level where they need to lead these kinds of meeting, without getting any training.

So, in this course, we’ll cover:

  • The different types of one-on-one meeting
  • Planning and preparing your meeting
  • Putting together an effective agenda
  • How to build rapport
  • How men and women each perceive a mixed meeting – with advice for each
  • How to listen well
  • Questioning skills
  • How to adapt to the range of meeting types you’ll need as a manager, project manager, or team leader.

 

As a result, you’ll be able to:

  • Select the most effective style for your one-on-one meeting
  • Plan and prepare for an effective meeting that puts both of you at ease, and allows you to make the progress you need
  • Lead a meeting that flows naturally
  • Choose the most suitable room layout for your meeting
  • Build and strengthen professional rapport with the other person
  • Avoid the traps of the male-female one-on-one dynamic
  • Listen deeply, and ask insightful questions
  • Lead a range of different types of one-on-one meeting, for: appraisal, progress checking, coaching, mentoring and reprimands.

 

Prior Experience

The only prior experience you need is some exposure to organizational life.

However, the people who may find this most valuable are those who have tried leading their first one-on-one meetings and so know what challenges you want to work on..

 

Who is this course for?

  • Supervisors who need to guide and support colleagues
  • Managers who need to set expectations, and monitor performance
  • Professionals who need to meet with other professionals and workplace contacts
  • Leaders who want to coach, mentor, and give feedback to colleagues
  • … anyone in the world of work who has to take the lead in a one-on-one meeting

 

Your Tutor: Dr Mike Clayton

Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with conflict among staff, and with clients, and even among clients. But more important, as a senior representative of his firm and a program leader, he needed to avoid escalation of conflict.

Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years’ experience of what tools students find most helpful, and 25 years experience in business, managing conflicts large and small.

Mike is supported by Felicity Dwyer

Felicity is an experienced management trainer and coach, whose Institute of Leadership and Management accredited courses have a justifiably high reputation across the UK.

What Will I Learn?

  • Select the most effective style for your one-on-one meeting
  • Plan and prepare for an effective meeting that puts both of you at ease, and allows you to make the progress you need
  • Lead a meeting that flows naturally
  • Choose the most suitable room layout for your meeting
  • Build and strengthen professional rapport with the other person
  • Avoid the traps of the male-female one-on-one dynamic
  • Listen deeply, and ask insightful questions
  • Lead a range of different types of one-on-one meeting, for: appraisal, progress checking, coaching, mentoring and reprimands.

Who is the target audience?

  • Supervisors who need to guide and support colleagues
  • Managers who need to set expectations, and monitor performance
  • Professionals who need to meet with other professionals and workplace contacts
  • Leaders who want to coach, mentor, and give feedback to colleagues
  • … anyone in the world of work who has to take the lead in a one-on-one meeting

Requirements

  • You should be a professional, manager, or supervisor who leads one-on-one workplace meetings
  • …or be expecting to lead them in the near future.

Course Curriculum

Welcome and Introduction
Welcome to the Course 00:03:00
Why One-on-One Meetings are so Important 00:03:00
Reasons to Meet 00:03:00
Meetings are Conversations: Types of Conversation 00:04:00
Preparation and Planning for Your One-onOne Meeting
Planning your One-on-One Meetings 00:04:00
How to Prepare for Your Meeting 00:02:00
Preparing your Agenda 00:05:00
Running Your One-on-One Meeting
The Five Stages of a Meeting 00:04:00
Meeting Room Layout 00:06:00
Rapport Building Skills 00:04:00
The Male-Female Dynamic 00:01:00
The Male-Female Dynamic – from His Perspective 00:05:00
The Male-Female Dynamic – from Her Perspective 00:02:00
Questioning Skills 00:08:00
Listening Skills 00:06:00
Particular Types of One-on-One Meeting
Staff-focused One-on-One Meetings 00:05:00
Checkpoint Meetings 00:04:00
Informal Feedback Meeting 00:04:00
Formal Appraisal Meetings 00:06:00
Difficult Conversations 00:04:00
Coaching Meetings 00:06:00
Mentoring Meetings 00:04:00
Giving a Reprimand 00:03:00
Closing
Last Thoughts 00:02:00

FAQs

This course is for anyone who's interested in this topic and wants to learn more about it. This course will also help you gain potential professional skills.

No prior qualifications are needed to take this course.

You can study this course from wherever and whenever you want. You can study at your own pace and from any device. Just log in to your account from any device and start learning!

Yes, there is a test at the end of the course. Once you’ve completed all the modules of the course, you will have to give a multiple-choice test. The questions will be based on the topics of the modules you studied. And of course, you can take the test at any time, from any device and from anywhere you want.

Don’t worry if you fail the test, you can retake it as many times as you want.

You don’t have to wait a minute after your payment has been received, you can begin immediately. You will create your login details during the checkout process and we will also send you an email confirming your login details.

We make the payment process easy for you. You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. We use the latest SSL encryption for all transactions, so your order is safe and secure.

After you complete the course, you’ll immediately receive a free printable PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! You may have to wait for 3 to 9 days to get the hard copy certificate.

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