Leading Effective One-on-One Meetings: Practical Skills

Course Description

Description

Do you need to lead one-on-one meetings in your workplace?

If you do, then you will know it is your responsibility to make them comfortable for both of you, and also an effective use of time.

One-on-One Meetings Serve Many Purposes

They may be for

• Goal setting
• Performance review – formal and informal
• Tasking and progress monitoring
• Briefing
• Problem-solving and addressing issues
• Care and support
• Guidance
• Coaching or mentoring
• Performance feedback

…Even reprimands

But often, people get promoted to a level where they need to lead these kinds of meeting, without getting any training.

So, in this course, we’ll cover:

• The different types of one-on-one meeting
• Planning and preparing your meeting
• Putting together an effective agenda
• How to build rapport
• How men and women each perceive a mixed meeting – with advice for each
• How to listen well
• Questioning skills
• How to adapt to the range of meeting types you’ll need as a manager, project manager, or team leader.

As a result, you’ll be able to:

• Select the most effective style for your one-on-one meeting
• Plan and prepare for an effective meeting that puts both of you at ease, and allows you to make the progress you need
• Lead a meeting that flows naturally
• Choose the most suitable room layout for your meeting
• Build and strengthen professional rapport with the other person
• Avoid the traps of the male-female one-on-one dynamic
• Listen deeply, and ask insightful questions
• Lead a range of different types of one-on-one meeting, for: appraisal, progress checking, coaching, mentoring and reprimands.

Prior Experience

The only prior experience you need is some exposure to organizational life.

However, the people who may find this most valuable are those who have tried leading their first one-on-one meetings and so know what challenges you want to work on..

Who is this course for?

• Supervisors who need to guide and support colleagues
• Managers who need to set expectations, and monitor performance
• Professionals who need to meet with other professionals and workplace contacts
• Leaders who want to coach, mentor, and give feedback to colleagues
• … anyone in the world of work who has to take the lead in a one-on-one meeting

Your Tutor: Dr Mike Clayton

Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with conflict among staff, and with clients, and even among clients. But more important, as a senior representative of his firm and a program leader, he needed to avoid escalation of conflict.

Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years’ experience of what tools students find most helpful, and 25 years experience in business, managing conflicts large and small.

Mike is supported by Felicity Dwyer

Felicity is an experienced management trainer and coach, whose Institute of Leadership and Management accredited courses have a justifiably high reputation across the UK.