Phone-Based Customer Service Part – 3
Course Description Get instant knowledge from this bite-sized Phone-Based Customer Service Part – 3 course. This course is very short …
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Course Description
Course Description
Get instant knowledge from this bite-sized Phone-Based Customer Service Part – 3 course. This course is very short and you can complete it within a very short time. In this Phone-Based Customer Service Part – 3 course you will get fundamental ideas of phone-based customer service, the key understanding of problem-solving over the phone and so on. Enrol in this course today and start your instant first step towards learning about managing interoffice calls and voicemail. Learn faster for instant implementation.
Learning Outcome
- Understand problem-solving over the phone
- Gain in-depth knowledge of intra-organisation dealings
- Know how to measure customer service
- Learn about managing interoffice calls and voicemail
How Much Do Customer Service Executives Earn?
- Senior – £38,000 (Apprx.)
- Average – £23,000 (Apprx.)
- Starting – £14,000 (Apprx.)
Requirement
Our Phone-Based Customer Service Part – 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
2 Sections 5 lectures 2 hours 1 mins in total
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Module 01: Managing Interoffice Calls and Voicemail 00:10:00 -
Module 02: Problem Solving over the Phone 01:04:00
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Module 03: Intra Organisation Dealings 00:35:00
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Module 04: Measuring Customer Service 00:12:00
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Assignment – Phone-Based Customer Service Part – 3
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After successfully completing the course, you will be able to get the and internationally accepted certificate to share your achievement with potential employers or include it in your CV.
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