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Phone-Based Customer Service Part – 3

Phone-Based Customer Service Part - 3

Course Description

Course Description

Get instant knowledge from this bite-sized Phone-Based Customer Service Part – 3 course. This course is very short and you can complete it within a very short time. In this Phone-Based Customer Service Part – 3 course you will get fundamental ideas of phone-based customer service, the key understanding of problem-solving over the phone and so on. Enrol in this course today and start your instant first step towards learning about managing interoffice calls and voicemail. Learn faster for instant implementation.

Learning Outcome

  • Understand problem-solving over the phone 
  • Gain in-depth knowledge of intra-organisation dealings 
  • Know how to measure customer service 
  • Learn about managing interoffice calls and voicemail 

How Much Do Customer Service Executives Earn? 

  • Senior – £38,000 (Apprx.)
  • Average – £23,000 (Apprx.)
  • Starting – £14,000 (Apprx.)

Requirement

Our Phone-Based Customer Service Part – 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.

  • video Module 01: Managing Interoffice Calls and Voicemail
    00:10:00
  • video Module 02: Problem Solving over the Phone
    01:04:00
  • video Module 03: Intra Organisation Dealings
    00:35:00
  • video Module 04: Measuring Customer Service
    00:12:00

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This course includes:
access
01 Year of full Course access
unit
5 Units
quiz
0 Quiz
duration
2 hours, 1 minute of total Unit + Quiz duration
cpd
money-back-14days
money-back-14days
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GBP Pound sterling