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The course, Dealing with Difficult People in Life & Work – Powerful!, will help you to take strategic steps towards difficult people. It might not be possible to step away from difficult people, especially if it is your job to cope with them. There are ways to manage your relationships in a positive manner. 

The course on dealing with difficult people is designed by Prof. Paul Cline (PhD) and Sador Kiss. The instructors are experts in the field of psychology and years of experience in mentoring people.

Throughout the course, you’ll learn how to control your emotions in relation to your power and strength under particular circumstances. You’ll discover techniques of setting up boundaries and enhancing day-to-day collaborations.

What you’ll learn

  • You Will Have Specific Skills to Handle Each Major Type Of Difficult Person Effectively
  • Be More Effective In Dealing With Office Politics
  • Be Better Able To Set Boundaries
  • Understand Difficult People Better – Understand Why They Do What they Do
  • You Will Have Unique Strategies For Dealing With Difficult People Not Found Elsewhere

Why You Should Choose ‘Dealing with Difficult People in Life & Work’

  • Access from all types of devices with internet access and optimum screen size
  • 2 hours of video lessons
  • 1 full-length article
  • 1 downloadable resource
  • A CPD-accredited certificate of completion
  • Opportunity to download PDF certification promptly after successful completion of the course.
  • Gaining the skills to deal with the majority of difficult people successfully
  • Setting up boundaries
  • Learning about some uniques strategies for dealing with difficult people
  • Dealing with office politics
  • Understanding the actions and perspectives of difficult people

Who is this course for?

The course is applicable to anyone who deals with difficult people in their job or professional life. It especially relates to managers, HR professionals, supervisors, mental health workers and teachers.


  • PC Beginner Level and Internet Access

Career Path

If you are good with people, you make quick progress in your job. In your family, people approach you for suggestions and you can help others with their relationships. More importantly, you can maintain a healthy balance in your personal life and workplace if you can deal well with difficult people.

Course Curriculum

Dealing With Difficult People In Life & Work - Powerful!
Fundamentals of Dealing With Difficult People AND Ourselves FREE 00:08:00
Powerful Insights and Strategies 00:16:00
Problem Solving! Specific Techniques For Handling Difficult People 00:13:00
Problem Solving (Part 2)! Specific Techniques For Handling Difficult People 00:13:00
Problem Solving (Part 3)! Specific Techniques For Handling Difficult People 00:14:00
Final TIPS and Recommendations! 00:10:00
BONUS LECTURE! Learn How To Make Difficult Emotions PASS you by! 00:10:00


This course is for anyone who's interested in this topic and wants to learn more about it. This course will also help you gain potential professional skills.

No prior qualifications are needed to take this course.

You can study this course from wherever and whenever you want. You can study at your own pace and from any device. Just log in to your account from any device and start learning!

Yes, there is a test at the end of the course. Once you’ve completed all the modules of the course, you will have to give a multiple-choice test. The questions will be based on the topics of the modules you studied. And of course, you can take the test at any time, from any device and from anywhere you want.

Don’t worry if you fail the test, you can retake it as many times as you want.

You don’t have to wait a minute after your payment has been received, you can begin immediately. You will create your login details during the checkout process and we will also send you an email confirming your login details.

We make the payment process easy for you. You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. We use the latest SSL encryption for all transactions, so your order is safe and secure.

After you complete the course, you’ll immediately receive a free printable PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! You may have to wait for 3 to 9 days to get the hard copy certificate.

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