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Professional Receptionist Diploma

Professional Receptionist Diploma

Course Description

Description:

A professional receptionist is someone who is assigned as one of the front liners in the business. As a receptionist, it is your task to be knowledgeable on the operations and the overall state of the business. Since you are assigned to communicate first with the clients, it is important for you to have the skills in office management. This course is comprised of training in (1) organizational skills; (2) office management techniques; and (3) advanced Microsoft Office skills. These three pieces of training will help you become a professional receptionist and help in the success of your organization.

Who is the course for?

  • Current executive and personal assistants who want to improve their administrative skills.
  • People who have an interest in becoming an executive or personal assistant.

Entry Requirement:

  • This course is available to all learners, of all academic backgrounds.
  • Learners should be aged 16 or over to undertake the qualification.
  • Good understanding of English language, numeracy and ICT are required to attend this course.

Assessment:  

  • At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.
  • Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam.

Certification:

  • After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24.
  • PDF certificate’s turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.

Why choose us?

  • Affordable, engaging & high-quality e-learning study materials;
  • Tutorial videos/materials from the industry leading experts;
  • Study in a user-friendly, advanced online learning platform;
  • Efficient exam systems for the assessment and instant result;
  • The UK & internationally recognized accredited qualification;
  • Access to course content on mobile, tablet or desktop from anywhere anytime;
  • The benefit of applying for NUS Extra Discount Card;
  • 24/7 student support via email.

Career Path:

The Professional Receptionist Diploma course is a useful qualification to possess, and would be beneficial for the following careers:

  • Assistant Manager
  • Entrepreneur Assistant
  • Executive Assistant
  • Legal Secretary
  • Personal Assistant
  • Receptionist
  • Secretary.

  • video Introduction to Reception and Receptionist
    00:26:00
  • video Business Telephone Skills
    00:20:00
  • video Representing Your Boss and Company
    00:36:00
  • video Mail Services and Shipping
    00:28:00
  • video Travel Arrangements
    00:25:00
  • video Organising Meeting and Conferences
    00:28:00
  • video Time Management
    00:35:00
  • video Record Keeping and Filing Systems
    00:28:00
  • video Business Writing Skills
    00:41:00
  • video Organisational Skills
    00:26:00
  • video Communication Skills
    00:27:00
  • video Customer Service
    00:17:00
  • video Effective Planning and Scheduling
    00:52:00
  • video Invoicing/Petty Cash
    00:28:00
  • video Business Environment
    00:16:00

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Original price was: £329.00.Current price is: £25.00.
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This course includes:
access
01 Year of full Course access
cert
Endorsed Certificate of Compleiton
unit
89 Units
quiz
0 Quiz
duration
2 days, 21 hours of total Unit + Quiz duration
cpd
ciq
money-back-14days
money-back-14days
Select your currency
GBP Pound sterling