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Professional Receptionist Skills Diploma

professional receptionist skills diploma

Course Description

Do you feel you can have a career as an Office admin or a receptionist? Then what are you waiting for! This course was made for you.

The Professional Receptionist Skills Diploma course will teach you how to serve visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system. For any company, you need a person to greet clients or customers. A good receptionist helps make a good impression about the company and can enhance the reputation of the company. The business duties of a receptionist may include answering visitors’ enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls and setting appointments.

Professional Receptionist Skills Diploma course comprises of units designed to improve your social skills and help you interact better with customers or clients. So what are you waiting for, get the course now!

Please Note: iStudy is a Janets approved resale partner for Quality Licence Scheme Endorsed courses.

Learning Outcomes

Why should you choose this course

Career Path

Accredited Certification

After successfully completing the Professional Receptionist Skills Diploma course, you will be able to get the and internationally accepted certificate to share your achievement with potential employers or include it in your CV.

  • video Introduction to Reception and Receptionist
    00:26:00
  • video Business Telephone Skills
    00:20:00
  • video Representing Your Boss and Company
    00:36:00
  • video Mail Services and Shipping
    00:28:00
  • video Travel Arrangements
    00:25:00
  • video Organising Meeting and Conferences
    00:28:00
  • video Time Management
    00:35:00
  • video Record Keeping and Filing Systems
    00:28:00
  • video Business Writing Skills
    00:41:00
  • video Organisational Skills
    00:26:00
  • video Communication Skills
    00:27:00
  • video Customer Service
    00:17:00
  • video Effective Planning and Scheduling
    00:52:00
  • video Invoicing/Petty Cash
    00:28:00
  • video Business Environment
    00:16:00

Course Reviews

5

5
2 ratings
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  1. Useful content for eveybody

    5

    This is a very nice way to study. Through this course you will improve your English skills (for not natives) because it´s written in a simple way, understandable for everyone . It teaches you not only skills as Receptionist, but It gives you also great tips for everyday life helping you to improve your behavior with other people. Combining the reading part and the videos, the course is easy to follow and never boring. Furthermore you can access to the content unlimited, which I find great.

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Original price was: £329.00.Current price is: £25.00.
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This course includes:
access
01 Year of full Course access
unit
121 Units
quiz
2 Quizzes
duration
3 days, 6 hours of total Unit + Quiz duration
cpd
money-back-14days
money-back-14days
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GBP Pound sterling