Office Admin, Secretarial and PA Diploma
Course content
2 Sections 20 lectures 8 hours 33 mins in total
-
Introduction to Personal Assistant
00:19:00 -
Introduction to Office Administration
00:15:00 -
Skills of an Effective Administrator
00:17:00 -
Introduction to Reception and Receptionist
00:26:00 -
Business Telephone Skills
00:20:00 -
Representing Your Boss and Company
00:36:00 -
Business Etiquette
00:20:00 -
Mail Services and Shipping
00:28:00 -
Travel Arrangements
00:25:00 -
Organising Meeting and Conferences
00:28:00 -
Diary Management and Note taking
00:25:00 -
Time Management
00:35:00 -
Record Keeping and Filing Systems
00:28:00 -
Business Writing Skills
00:41:00 -
Organisational Skills
00:26:00 -
Communication Skills
00:27:00 -
Customer Service
00:17:00 -
Effective Planning and Scheduling
00:52:00 -
Invoicing/Petty Cash
00:28:00
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