Course Description
Be an excellent manager and master the skills of management through the Management Skills for New Managers course.
The course is designed for the new managers who want to upgrade their management skills. You will learn how to engage and motivate the employees for finding the maximum output from them. The course shows you the strategies for creating high engagement and empowerment. Next, the course guides you to know “lean management” problem-solving and process improvement. Then, the course teaches you how to lead teams efficiently. Instead of these, you will also learn to solve conflict resolution and workplace bullying.
In short, the course covers all the essential skills a new manager need to know for handling and managing the office efficiently.
Requirements
- There are no requirements for this course other than the desire to become a highly successful manager.
What Will I Learn?
- Motivate your employees and create high engagement and empowerment.
- Provide specific job training for your team members.
- Lead teams to become high performing teams engaged in continuous improvement.
- Understand and develop “lean management” problem-solving and process improvement.
- Resolve conflicts with others and among team members.
Who is the target audience?
- New managers or recently promoted managers who want to learn the basic skills of managing people, leading teams and improving work processes.
- Any manager wanting to improve their people management skills.
-
Introduction00:09:00
-
Self-Assessments00:04:00
-
The Mind of the Lean Leader00:07:00
-
Values & Culture00:07:00
-
Worthy Values00:08:00
-
Horizontal Communication00:10:00
-
Vertical Communication00:05:00
-
Delegation00:10:00
-
Boundaries00:09:00
-
Basic Skill Trainings00:08:00
-
Skill Building Example00:11:00
-
Power of Purpose00:07:00
-
Life Cycles and Motivation00:22:00
-
Situational Motivatoin00:15:00
-
Situational Motivatoin Stimulus Control00:05:00
-
Intrinsic Motivation00:16:00
-
Manager as Coach00:04:00
-
Intro to Coaching Skills00:07:00
-
Body Language00:08:00
-
Rephrasing00:08:00
-
Empathy00:08:00
-
Acknowledging00:04:00
-
Silence00:04:00
-
Brainstorming together00:05:00
-
Giving Feedback00:09:00
-
Receiving Feedback00:07:00
-
Discipline and Justice00:10:00
-
Discipline Process00:10:00
-
Solving behavior problems00:06:00
-
Standard Work00:13:00
-
Leader Standard Work00:07:00
-
Team Roles00:08:00
-
Team Structure00:11:00
-
Defining Terms00:10:00
-
Stages of Team Development00:09:00
-
The Agenda00:10:00
-
Team Facilitation Why00:10:00
-
Facilitation Skills 100:08:00
-
Facilitation 200:09:00
-
Enron & The Abilene Paradox00:09:00
-
Decision Styles00:14:00
-
Consensus Reaching00:09:00
-
Conflict Resolution Principles00:11:00
-
Conflict Resolution Model00:09:00
-
Dialogue Introduction00:05:00
-
Dialogue Behavior00:12:00
-
Developing Your Team Members00:07:00
-
Scorecards00:13:00
-
Targets & Objectives 100:09:00
-
Targets & Objectives 200:09:00
-
Attitudes of Problem Solving00:12:00
-
Root Cause00:07:00
-
PDCA Problem00:10:00
-
A3 Problem Solving00:13:00
-
Skill of Brainstorming00:12:00
-
Processes and Capabilities00:11:00
-
Customer Requirements00:11:00
-
Process Definition00:12:00
-
Work Process Maps00:17:00
-
Waste00:16:00
-
Management Waste00:08:00
-
Variance Analysis00:12:00
-
Resources – Management Skills for New Managers
Great insight
Really enjoyed this course, covers lots of different aspects of management and the videos are direct and to the point, no video is longer than 17mins so its easy to digest.