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Be an excellent manager and master the skills of management through the    Management Skills for New Managers course.

The course is designed for the new managers who want to upgrade their management skills. You will learn how to engage and motivate the employees for finding the maximum output from them. The course shows you the strategies for creating high engagement and empowerment. Next, the course guides you to know  “lean management” problem-solving and process improvement. Then, the course teaches you how to lead teams efficiently. Instead of these, you will also learn to solve conflict resolution and workplace bullying.

In short, the course covers all the essential skills a new manager need to know for handling and managing the office efficiently.

Requirements

  • There are no requirements for this course other than the desire to become a highly successful manager.

What Will I Learn?

  • Motivate your employees and create high engagement and empowerment.
  • Provide specific job training for your team members.
  • Lead teams to become high performing teams engaged in continuous improvement.
  • Understand and develop “lean management” problem-solving and process improvement.
  • Resolve conflicts with others and among team members.

Who is the target audience?

  • New managers or recently promoted managers who want to learn the basic skills of managing people, leading teams and improving work processes.
  • Any manager wanting to improve their people management skills.

Course Curriculum

Introduction to the Essential Skills
Introduction FREE 00:09:00
Self-Assessments FREE 00:04:00
The Mind of the Lean Leader 00:07:00
Values & Culture 00:07:00
Worthy Values 00:08:00
Responsibilities: Communication, Boundaries and Delegation
Horizontal Communication 00:10:00
Delegation 00:10:00
Boundaries 00:09:00
Developing Employee Skills
Basic Skill Trainings 00:08:00
Skill Building Example 00:11:00
Motivating Your Team Members
Power of Purpose 00:07:00
Life Cycles and Motivation 00:22:00
Situational Motivatoin 00:15:00
Situational Motivatoin Stimulus Control 00:05:00
Intrinsic Motivation 00:16:00
Coaching and Communication Skills
Manager as Coach 00:04:00
Intro to Coaching Skills 00:07:00
Body Language 00:08:00
Rephrasing 00:08:00
Empathy 00:08:00
Acknowledging 00:04:00
Silence 00:04:00
Brainstorming together 00:05:00
Difficult Conversations - Giving and Receiving Feedback
Giving Feedback 00:09:00
Receiving Feedback 00:07:00
Discipline - Justice, Discipline and Self-Control
Discipline and Justice 00:10:00
Discipline Process 00:10:00
Solving behavior problems 00:06:00
Standard Work 00:13:00
Leader Standard Work 00:07:00
Team Formation and Organization
Team Roles 00:08:00
Team Structure 00:11:00
Defining Terms 00:10:00
Stages of Team Development 00:09:00
The Agenda 00:10:00
Team Facilitation & Decision Making
Team Facilitation Why 00:10:00
Facilitation Skills 1 00:08:00
Facilitation 2 00:09:00
Enron & The Abilene Paradox 00:09:00
Decision Styles 00:14:00
Consensus Reaching 00:09:00
Conflict Resolution
Conflict Resolution Principles 00:11:00
Conflict Resolution Model 00:09:00
Dialogue Introduction 00:05:00
Dialogue Behavior 00:12:00
Keeping Score and Goal Setting
Developing Your Team Members 00:07:00
Scorecards 00:13:00
Targets & Objectives 1 00:09:00
Targets & Objectives 2 00:09:00
Problem Solving Process Improvement
Attitudes of Problem Solving 00:12:00
Root Cause 00:07:00
PDCA Problem 00:10:00
A3 Problem Solving 00:13:00
Skill of Brainstorming 00:12:00
Improving Your Work Process
Processes and Capabilities 00:11:00
Customer Requirements 00:11:00
Process Definition 00:12:00
Work Process Maps 00:17:00
Waste 00:16:00
Management Waste 00:08:00
Variance Analysis 00:12:00
Resources
Resources – Management Skills for New Managers 00:00:00

FAQs

This course is for anyone who's interested in this topic and wants to learn more about it. This course will also help you gain potential professional skills.

No prior qualifications are needed to take this course.

You can study this course from wherever and whenever you want. You can study at your own pace and from any device. Just log in to your account from any device and start learning!

Yes, there is a test at the end of the course. Once you’ve completed all the modules of the course, you will have to give a multiple-choice test. The questions will be based on the topics of the modules you studied. And of course, you can take the test at any time, from any device and from anywhere you want.

Don’t worry if you fail the test, you can retake it as many times as you want.

You don’t have to wait a minute after your payment has been received, you can begin immediately. You will create your login details during the checkout process and we will also send you an email confirming your login details.

We make the payment process easy for you. You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. We use the latest SSL encryption for all transactions, so your order is safe and secure.

After you complete the course, you’ll immediately receive a free printable PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! You may have to wait for 3 to 9 days to get the hard copy certificate.

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