Be an excellent manager and master the skills of management through the Management Skills for New Managers course.
The course is designed for the new managers who want to upgrade their management skills. You will learn how to engage and motivate the employees for finding the maximum output from them. The course shows you the strategies for creating high engagement and empowerment. Next, the course guides you to know “lean management” problem-solving and process improvement. Then, the course teaches you how to lead teams efficiently. Instead of these, you will also learn to solve conflict resolution and workplace bullying.
In short, the course covers all the essential skills a new manager need to know for handling and managing the office efficiently.
Requirements
- There are no requirements for this course other than the desire to become a highly successful manager.
What Will I Learn?
- Motivate your employees and create high engagement and empowerment.
- Provide specific job training for your team members.
- Lead teams to become high performing teams engaged in continuous improvement.
- Understand and develop “lean management” problem-solving and process improvement.
- Resolve conflicts with others and among team members.
Who is the target audience?
- New managers or recently promoted managers who want to learn the basic skills of managing people, leading teams and improving work processes.
- Any manager wanting to improve their people management skills.
Course Curriculum
| Introduction to the Essential Skills | |||
| Introduction | FREE | 00:09:00 | |
| Self-Assessments | FREE | 00:04:00 | |
| The Mind of the Lean Leader | 00:07:00 | ||
| Values & Culture | 00:07:00 | ||
| Worthy Values | 00:08:00 | ||
| Responsibilities: Communication, Boundaries and Delegation | |||
| Horizontal Communication | 00:10:00 | ||
| Delegation | 00:10:00 | ||
| Boundaries | 00:09:00 | ||
| Developing Employee Skills | |||
| Basic Skill Trainings | 00:08:00 | ||
| Skill Building Example | 00:11:00 | ||
| Motivating Your Team Members | |||
| Power of Purpose | 00:07:00 | ||
| Life Cycles and Motivation | 00:22:00 | ||
| Situational Motivatoin | 00:15:00 | ||
| Situational Motivatoin Stimulus Control | 00:05:00 | ||
| Intrinsic Motivation | 00:16:00 | ||
| Coaching and Communication Skills | |||
| Manager as Coach | 00:04:00 | ||
| Intro to Coaching Skills | 00:07:00 | ||
| Body Language | 00:08:00 | ||
| Rephrasing | 00:08:00 | ||
| Empathy | 00:08:00 | ||
| Acknowledging | 00:04:00 | ||
| Silence | 00:04:00 | ||
| Brainstorming together | 00:05:00 | ||
| Difficult Conversations - Giving and Receiving Feedback | |||
| Giving Feedback | 00:09:00 | ||
| Receiving Feedback | 00:07:00 | ||
| Discipline - Justice, Discipline and Self-Control | |||
| Discipline and Justice | 00:10:00 | ||
| Discipline Process | 00:10:00 | ||
| Solving behavior problems | 00:06:00 | ||
| Standard Work | 00:13:00 | ||
| Leader Standard Work | 00:07:00 | ||
| Team Formation and Organization | |||
| Team Roles | 00:08:00 | ||
| Team Structure | 00:11:00 | ||
| Defining Terms | 00:10:00 | ||
| Stages of Team Development | 00:09:00 | ||
| The Agenda | 00:10:00 | ||
| Team Facilitation & Decision Making | |||
| Team Facilitation Why | 00:10:00 | ||
| Facilitation Skills 1 | 00:08:00 | ||
| Facilitation 2 | 00:09:00 | ||
| Enron & The Abilene Paradox | 00:09:00 | ||
| Decision Styles | 00:14:00 | ||
| Consensus Reaching | 00:09:00 | ||
| Conflict Resolution | |||
| Conflict Resolution Principles | 00:11:00 | ||
| Conflict Resolution Model | 00:09:00 | ||
| Dialogue Introduction | 00:05:00 | ||
| Dialogue Behavior | 00:12:00 | ||
| Keeping Score and Goal Setting | |||
| Developing Your Team Members | 00:07:00 | ||
| Scorecards | 00:13:00 | ||
| Targets & Objectives 1 | 00:09:00 | ||
| Targets & Objectives 2 | 00:09:00 | ||
| Problem Solving Process Improvement | |||
| Attitudes of Problem Solving | 00:12:00 | ||
| Root Cause | 00:07:00 | ||
| PDCA Problem | 00:10:00 | ||
| A3 Problem Solving | 00:13:00 | ||
| Skill of Brainstorming | 00:12:00 | ||
| Improving Your Work Process | |||
| Processes and Capabilities | 00:11:00 | ||
| Customer Requirements | 00:11:00 | ||
| Process Definition | 00:12:00 | ||
| Work Process Maps | 00:17:00 | ||
| Waste | 00:16:00 | ||
| Management Waste | 00:08:00 | ||
| Variance Analysis | 00:12:00 | ||
| Resources | |||
| Resources – Management Skills for New Managers | 00:00:00 | ||
FAQs
This course is for anyone who's interested in this topic and wants to learn more about it. This course will also help you gain potential professional skills.
No prior qualifications are needed to take this course.
You can study this course from wherever and whenever you want. You can study at your own pace and from any device. Just log in to your account from any device and start learning!
Yes, there is a test at the end of the course. Once you’ve completed all the modules of the course, you will have to give a multiple-choice test. The questions will be based on the topics of the modules you studied. And of course, you can take the test at any time, from any device and from anywhere you want.
Don’t worry if you fail the test, you can retake it as many times as you want.
You don’t have to wait a minute after your payment has been received, you can begin immediately. You will create your login details during the checkout process and we will also send you an email confirming your login details.
We make the payment process easy for you. You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. We use the latest SSL encryption for all transactions, so your order is safe and secure.
After you complete the course, you’ll immediately receive a free printable PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! You may have to wait for 3 to 9 days to get the hard copy certificate.
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