Course Description
Be an excellent manager and master the skills of management through the Management Skills for New Managers course.
The course is designed for the new managers who want to upgrade their management skills. You will learn how to engage and motivate the employees for finding the maximum output from them. The course shows you the strategies for creating high engagement and empowerment. Next, the course guides you to know “lean management” problem-solving and process improvement. Then, the course teaches you how to lead teams efficiently. Instead of these, you will also learn to solve conflict resolution and workplace bullying.
In short, the course covers all the essential skills a new manager need to know for handling and managing the office efficiently.
Requirements
- There are no requirements for this course other than the desire to become a highly successful manager.
What Will I Learn?
- Motivate your employees and create high engagement and empowerment.
- Provide specific job training for your team members.
- Lead teams to become high performing teams engaged in continuous improvement.
- Understand and develop “lean management” problem-solving and process improvement.
- Resolve conflicts with others and among team members.
Who is the target audience?
- New managers or recently promoted managers who want to learn the basic skills of managing people, leading teams and improving work processes.
- Any manager wanting to improve their people management skills.
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Introduction
00:09:00 -
Self-Assessments
00:04:00 -
The Mind of the Lean Leader
00:07:00 -
Values & Culture
00:07:00 -
Worthy Values
00:08:00
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Horizontal Communication
00:10:00 -
Vertical Communication
00:05:00 -
Delegation
00:10:00 -
Boundaries
00:09:00
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Basic Skill Trainings
00:08:00 -
Skill Building Example
00:11:00
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Power of Purpose
00:07:00 -
Life Cycles and Motivation
00:22:00 -
Situational Motivatoin
00:15:00 -
Situational Motivatoin Stimulus Control
00:05:00 -
Intrinsic Motivation
00:16:00
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Manager as Coach
00:04:00 -
Intro to Coaching Skills
00:07:00 -
Body Language
00:08:00 -
Rephrasing
00:08:00 -
Empathy
00:08:00 -
Acknowledging
00:04:00 -
Silence
00:04:00 -
Brainstorming together
00:05:00
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Giving Feedback
00:09:00 -
Receiving Feedback
00:07:00
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Discipline and Justice
00:10:00 -
Discipline Process
00:10:00 -
Solving behavior problems
00:06:00 -
Standard Work
00:13:00 -
Leader Standard Work
00:07:00
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Team Roles
00:08:00 -
Team Structure
00:11:00 -
Defining Terms
00:10:00 -
Stages of Team Development
00:09:00 -
The Agenda
00:10:00
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Team Facilitation Why
00:10:00 -
Facilitation Skills 1
00:08:00 -
Facilitation 2
00:09:00 -
Enron & The Abilene Paradox
00:09:00 -
Decision Styles
00:14:00 -
Consensus Reaching
00:09:00
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Conflict Resolution Principles
00:11:00 -
Conflict Resolution Model
00:09:00 -
Dialogue Introduction
00:05:00 -
Dialogue Behavior
00:12:00
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Developing Your Team Members
00:07:00 -
Scorecards
00:13:00 -
Targets & Objectives 1
00:09:00 -
Targets & Objectives 2
00:09:00
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Attitudes of Problem Solving
00:12:00 -
Root Cause
00:07:00 -
PDCA Problem
00:10:00 -
A3 Problem Solving
00:13:00 -
Skill of Brainstorming
00:12:00
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Processes and Capabilities
00:11:00 -
Customer Requirements
00:11:00 -
Process Definition
00:12:00 -
Work Process Maps
00:17:00 -
Waste
00:16:00 -
Management Waste
00:08:00 -
Variance Analysis
00:12:00
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Resources – Management Skills for New Managers
Great insight
Really enjoyed this course, covers lots of different aspects of management and the videos are direct and to the point, no video is longer than 17mins so its easy to digest.