Course Description
Course Description
The Hospitality Management: Part 2 course is designed to give you a deeper understanding of different aspects of hospitality management. In this course, you are expected to learn about the arrival chronology, from greeting to check-in and check-out. You will be led through the procedures for the front office communications. In addition to that, the course will explain to you the role and functions of the Housekeeping department. You will also learn about the duties and responsibilities of a food and beverage manager. Doing this course will enable you to explain the importance of service quality in the hospitality sector. If all these sound good, enrol today and start learning!
Learning outcome
- Learn about the arrival chronology
- Understand the procedures for the front office communications
- Know the role and functions of the Housekeeping department
- Explore the duties and responsibilities of a food and beverage manager
- Explain the importance of service quality in the hospitality sector
How Much Do Restaurant Managers Earn?
- Senior – £32,000(Appx.)
- Average – £29,000(Appx.)
- Starting – £26,000(Appx.)
Requirement
Our Hospitality Management: Part 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
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Module 01: Management of Front Office Operations00:16:00
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Module 02: Management of Housekeeping, Engineering and Security Operations00:24:00
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Module 03: Management of Food and Beverage Operations00:17:00
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Module 04: Management of Service Quality in Hospitality Industry00:17:00
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Assignment – Hospitality Management: Part 2
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