Course Description
Learn to enhance human performance through effective feedback by enrolling the [course_title] course.
Feedback or correcting errors and mistakes is an essential part both for the students and employees. Correcting your employees or students and make them feel positive towards the correction is as necessary as the Business plan. The course is helpful for both employer and employee.
As an employer, you will explore how to provide useful feedback to your employee while as an employee you will learn to receive the feedback positively for enhancing your performance. The course helps you to develop a structured model for giving feedback and guides you to set your min while providing feedback. You will learn to change your behaviour by developing action plans and accountability.
Upon completion, you will learn to use feedback for enhancing the human performance.
What Will I Learn?
- You will learn the essential attitudes or mindset that leads to effective feedback.
- You will learn how and why feedback can go wrong and result in extreme anxiety on the part of both the giver and receiver of feedback.
- You will be able to use a structured model for giving feedback in a positive and helpful way.
- You will assure behaviour change by developing action plans and accountability.
- You will also practice a model for receiving feedback in a manner that will maximize the value of feedback received.
Requirements
- Only the desire to help your team members improve their performance.
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Introduction 00:03:00 -
Course Purpose and Objectives 00:04:00
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Why it Matters – When We Fail Straight Talk 00:06:00
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Activity – When and Why We Fail to Give Feedback 00:01:00
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Characteristics of Great Managers 00:03:00
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Values that Enable Feedback 00:03:00
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Activity – How have the Values Worked for You? 00:02:00
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A Few Laws of Feedback 00:05:00
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How Things Can Go Wrong 00:05:00
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Activity – Creating the Right Mindset 00:02:00
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The Continuum of Engagement 00:03:00
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Guidelines for Giving Feedback 00:04:00
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A Model for Effective Feedback 00:07:00
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Activity – Practice Giving Feedback 00:01:00
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Setting Goals and Action Planning 00:05:00
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Continuous Improvement and Fact-Based Feedback 00:05:00
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Guidelines for Receiving Feedback 00:06:00
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Activity – Practice Receiving Feedback 00:01:00
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Summary 00:02:00
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