• No products in the basket.


Get Access to Entire Course Library of 2000+ Courses at £99 Get Now


Get instant knowledge from this bite sized Retail Management Part -2 (Customer Centered Retailing) course. This course is very short and you can complete it within a very short time. This Retail Management Part -2 (Customer Centered Retailing)  course will get in depth ideas of customer management in retail business. You will learn communication techniques, customer behaviour, customer targeting techniques and more.  Enrol in this course today and start your instant first step towards retail management. Learn faster for instant implementation. 

Learning Outcome 

  • Key techniques of customer communication 
  • Key strategies of sales process 
  • Learn how to deal with customers effectively 
  • Learn about consumer right act

How Much Retail Manager Earn

  • Senior – £34,000(Appx.)
  • Mid Career – £31,000(Appx.)
  • Starting – £28,ooo(Appx.)


Our Retail Management Part-2 (Customer-Centered Retailing) is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.

Course Curriculum

Retail Management Part - 2 (Customer-Centered Retailing)
The Importance of Communicating with Customers 00:18:00
Importance of Consumer Behaviour 00:12:00
Taking Trends and Targeting Customers Effectively 00:11:00
The Sales Process and Dealing with Customers at the Checkout 00:10:00
Consumer Rights Act 00:15:00
Assignment – Retail Management Part-2 (Customer-Centered Retailing) 00:00:00


This course is for anyone who's interested in this topic and wants to learn more about it. This course will also help you gain potential professional skills.

No prior qualifications are needed to take this course.

You can study this course from wherever and whenever you want. You can study at your own pace and from any device. Just log in to your account from any device and start learning!

Yes, there is a test at the end of the course. Once you’ve completed all the modules of the course, you will have to give a multiple-choice test. The questions will be based on the topics of the modules you studied. And of course, you can take the test at any time, from any device and from anywhere you want.

Don’t worry if you fail the test, you can retake it as many times as you want.

You don’t have to wait a minute after your payment has been received, you can begin immediately. You will create your login details during the checkout process and we will also send you an email confirming your login details.

We make the payment process easy for you. You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. We use the latest SSL encryption for all transactions, so your order is safe and secure.

After you complete the course, you’ll immediately receive a free printable PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! You may have to wait for 3 to 9 days to get the hard copy certificate.

Validate your certificate

Select your currency
AUD Australian dollar