Course Description
Course Overview
Secretaries and Personal Assistants are integral to the smooth running of a business, making sure that office procedures are maintained effectively and everyday administrative duties are completed to a high standard. They are responsible for managing meetings, greeting clients, maintaining records, and other key office support duties.
In this Personal Assistant Training Course, you will develop all the essential skills needed to fast track your career in this field, equipping you with practical knowledge that will help boost your earning potential. It will guide you through a range of office procedures, from organising your binder and workspace to Microsoft Office training and putting together an office procedure guide. Not only that, but you will learn how to build a positive relationship with your manager and learn strategies for building your professional image.
Stand out to prospective employers with this accredited Personal Assistant Training Course!
What You Will Learn
In this Executive Personal Assistant Course, you’ll learn a range of administrative and transferable skills needed to provide quality office support. It provides essential information on key office procedures, as well as strategies for improving your efficiency in the workplace.
- Fundamental Office Administrative Procedures
- Putting Together The office Procedure Guide
- What You Should Include in Your Binder
- Verbal & Nonverbal Communication Skills
- Steps to Effective Meeting Management
- Microsoft Word, Excel & PowerPoint Training
- Effective Time Management Strategies
- Building a Strong Working Relationship With Your Manager
- Building Your Self-Esteem and Professional Image
- Influencing and Negotiating Techniques
Why You Should Choose This Course From iStudy
Study at your own pace
Full Tutor support on weekdays (Monday – Friday)
Fully compatible with any device
Free Printable PDF Certificate immediately after completion
No prior qualifications are needed to take this course
No hidden fees or exam charges
CPD Qualification Standards and IAO accredited
Efficient exam system, assessment, and instant results
Our customer support team is always ready to help you
Gain professional skills and better earning potential
Certification
After completing the course you’ll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9!
Accreditation
This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service.
Enrol today and learn something new with iStudy.
You’ll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We’re sure you’ll be satisfied with this course.
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Module One – Getting Started 01:00:00 -
Module Two – Why Your Office Needs Administrative Procedures 01:00:00
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Module Three – Gathering the Right Tools 01:00:00
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Module Four – Identifying Procedures to Include 01:00:00
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Module Five – Top Five Procedures to Record 01:00:00
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Module Six – What to Include in Your Binder (I) 01:00:00
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Module Seven – What to Include in Your Binder (II) 01:00:00
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Module Eight – Organizing Your Binder 01:00:00
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Module Nine – What Not to Include in the Procedure Guide 01:00:00
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Module Ten – Share Office Procedure Guide 01:00:00
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Module Eleven – Successfully Executing the Guide 01:00:00
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Module Twelve – Wrapping Up 01:00:00
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Module One – Getting Started 00:30:00
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Module Two – Verbal Communication Skills 01:00:00
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Module Three – Non-Verbal Communication Skills 01:00:00
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Module Four – Making Small Talk and Moving Beyond 01:00:00
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Module Five – Moving the Conversation Along 01:00:00
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Module Six – Remembering Names 01:00:00
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Module Seven – Influencing Skills 01:00:00
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Module Eight – Bringing People to Your Side 01:00:00
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Module Nine – Sharing Your Opinion 01:00:00
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Module Ten – Negotiation Basics 01:00:00
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Module Eleven – Making an Impact 01:00:00
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Module Twelve – Wrapping Up 00:30:00
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Interpersonal Skills Development Course- Activities
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Module One – Getting Started 00:30:00
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Module Two – Working with Your Manager 01:00:00
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Module Three – Administrative Soft Skills 01:00:00
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Module Four – Effective Time Management 01:00:00
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Module Five – Meeting Management 01:00:00
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Module Six – Tools of the Trade (I) 01:00:00
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Module Seven – Tools of the Trade (II) 01:00:00
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Module Eight – Being an Effective Gatekeeper 01:00:00
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Module Nine – Organizational Skills 01:00:00
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Module Ten – Confidentiality Guidelines 01:00:00
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Module Eleven – Special Tasks 01:00:00
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Module Twelve – Wrapping Up 00:30:00
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Executive Secretarial and PA Course – Activities
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Module One – Getting Started 00:30:00
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Module Two – Opening Word 01:00:00
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Module Three – Working with the Interface 01:00:00
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Module Four – Your First Document 01:00:00
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Module Five – Basic Editing Tasks 01:00:00
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Module Six – Basic Formatting Tasks 01:00:00
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Module Seven – Formatting Paragraphs 01:00:00
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Module Eight – Advanced Formatting Tasks 01:00:00
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Module Nine – Working with Styles 01:00:00
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Module Ten – Formatting the Page 01:00:00
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Module Eleven – Sharing Your Document 01:00:00
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Module Twelve – Wrapping Up 00:30:00
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Module One – Getting Started 00:30:00
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Module Two – Opening Excel 01:00:00
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Module Three – Working with the Interface 01:00:00
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Module Four – Your First Worksheet 01:00:00
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Module Five – Viewing Excel Data 01:00:00
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Module Six – Building Formulas 01:00:00
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Module Seven – Using Excel Functions 01:00:00
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Module Eight – Using Quick Analysis 01:00:00
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Module Nine – Formatting Your Data 01:00:00
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Module Ten – Using Styles, Themes, and Effects 01:00:00
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Module Eleven – Printing and Sharing Your Workbook 01:00:00
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Module Twelve – Wrapping Up 01:00:00
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Module One – Getting Started 00:30:00
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Module Two – Opening PowerPoint 01:00:00
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Module Three – Working with the Interface 01:00:00
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Module Four – Your First Presentation 01:00:00
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Module Five – Working with Text 01:00:00
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Module Six – Formatting Text and Paragraphs 01:00:00
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Module Seven – Adding Pictures 01:00:00
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Module Eight – Advanced Formatting Tasks 01:00:00
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Module Nine – Working with Transitions and Animations 01:00:00
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Module Ten – Setting Up Your Slide Show 01:00:00
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Module Eleven – Showtime! 01:00:00
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Module Twelve – Wrapping Up 00:30:00
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This course includes:
01 Year of full Course access
76 Units
2 Quizzes
2 days, 20 hours of total Unit + Quiz duration
